SDCentral needs to have you enter the info so it is passed through the servers so you subscription is verified.
Something else, did you possibly register you WinCustomize Subscription with a different email address and yet, used the same Stardock Store account used to purchase other products which you used a different email address with?
I mean, Stardock Store: Product-WinCustomize Subscription : Shipping info - John, Doe, email address-johndoe(at)@myemail.net
then Wincustomize Registration (for creating a user account on the site, not buying a subscription): name John, Doe : Screen Name: TunieV : email: TunieV(a)hotmail.com
The reason I ask is that your WinCustomize account might be assigned to the : johndoe(at)mymail.net
yet your User account is assigned to : TunieV(at)hotmail.com
and they are not syncing
if that is the case, you can change your User account at WinCustomize to reflect the one you used to purchase it at the store and then validate, once that is done, change it back at WinCustomize to reflect the one you want it to use...
You can also do the change after validation at WinC, while in SDCentral...
dunno if that will help, just a possibility
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