Search
Forum Home | Login
evermorev
evermorev
Join Date 06/2019
0

Groupy 2 not staying Grouped

August 29, 2023 10:50:16 AM from Stardock ForumsStardock Forums

ok, so i have multiple computers using Groupy 2 all with the same settings but on a few of them for some reason after a few hours or max a day the grouping disappears and does not show up as grouped and we have to restart the computers to get the grouping back.

groupy
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 August 29, 2023 11:01:54 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system. Please refer here: https://support.stardock.com/space/SHC/1387954187/Contacting+Stardock+About+Groupy+Issues

Thanks
Basj,
Stardock Community Assistant.

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
evermorev
Join Date 06/2019
0
Reply #2 August 29, 2023 11:19:54 AM
from Stardock ForumsStardock Forums

the about Windows tells me it is Windows 11 version 22H2 (OS Build 22621.2134 system specs are i7-10870H with 40 gigs of ddr 4 memory at 2667MHz a 1TB C drive and a 3060 mobile 

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 August 29, 2023 7:47:10 PM
from Stardock ForumsStardock Forums

Need more details on your issue too. Is the issue on any application or specific application. Does the issue occur after the system awake from sleeps etc. Please elaborate it so we can try to reproduce it.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

evermorev
evermorev
Join Date 06/2019
0
Reply #4 August 31, 2023 10:32:45 AM
from Stardock ForumsStardock Forums

i was mistaken the tabs stay grouped but the bar disappears and cant be clicked on you can still on the bottom of the screen near the windows button individually click on the apps that are grouped but the bar above the tabs is gone.

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
evermorev
Join Date 06/2019
0
Reply #5 August 31, 2023 10:33:07 AM
from Stardock ForumsStardock Forums

it happens randomly

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
evermorev
Join Date 06/2019
0
Reply #6 September 6, 2023 5:13:01 PM
from Stardock ForumsStardock Forums

Any update on this?

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
basj
Join Date 03/2001
+1684 sdemployee
Reply #7 September 6, 2023 8:44:43 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #8 September 7, 2023 8:07:20 AM
from Stardock ForumsStardock Forums

When it happens, is the Groupy service still running?

Sean Drohan
Stardock Product Lifecycle Manager

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
evermorev
Join Date 06/2019
0
Reply #9 September 7, 2023 5:04:33 PM
from Stardock ForumsStardock Forums

Yes i have just confirmed that it is running

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #10 September 8, 2023 2:35:38 PM
from Stardock ForumsStardock Forums

Quoting evermorev,
reply 9

Yes i have just confirmed that it is running

Ok, are its processes still running in Task Manager?

If not all are running, you may want to check Event Viewer to see if they are crashing. 

If it's there, I highly doubt its an actual crash; rather, an over-aggressive AV product is force killing part of Groupy...

Sean Drohan
Stardock Product Lifecycle Manager

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
evermorev
Join Date 06/2019
0
Reply #11 September 12, 2023 8:54:45 AM
from Stardock ForumsStardock Forums

the tasks are still running and the tabs are grouped but the bar ip at the top where you choose what tab to go to is either white or nothing is there

Reason for Karma (Optional)
Successfully updated karma reason!
evermorev
basj
Join Date 03/2001
+1684 sdemployee
Reply #12 September 12, 2023 8:04:54 PM
from Stardock ForumsStardock Forums

Please screenshots of what your mentioned above.

Thank you,

Basj,
Stardock Community Assistant

Reason for Karma (Optional)
Successfully updated karma reason!
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: