...truly

I personally haven't noticed any issues with it. The links work. However for me since I visit the site on a regular basis, the "news" in it is old for me lol. Still at least once an issue there is something new for me to check out.

I use PMMail2000. I have similar problems (although slightly different gibberish and formatting) with SquirrelMail, which is a pretty standard webmail interface provided by a lot of ISPs.

No, I don't want the London Times, I just want something usable.

"Boggling"? No wonder the economy's in the crapper - if people find customer feedback "boggling".

I'd be elated to receive the newsletter, haven't received one since Sept. In fairness, I did change email addresses, but I did notify TPTB. Meanwhile I'm SHSMA.

lucid...

IPlural, the reason you find it so boggling is that you don't have complete information about the situation. My comments about not using this site (Wincustomize) enough to justify a subscription have nothing to do with my being a customer of Stardock.

I supported Stardock back when they were exclusively an OS/2 company. I purchased both the pre-release and final versions of of Avarice. Since moving their product offerings to the Windows platform, I was an ODNT subscriber for at least two years. While the current economic climate has deprived me of the disposable income to continue to support Stardock financially, I continue to recommend them to friends and will re-establish my subscription as soon as I can afford to do so.

Add to this the fact that the newsletter is a *Stardock* communication and not soley a *Wincustomize* one and I think I'm perfectly entitled to complain as a customer about the use of extraneous formatting that is not universally recognized by all e-mail readers. (As to the "quality" of my e-mail client, I'd point out that CSS and HTML is not part of the SMTP specification.)

I'm not making any demands about this site. I have never done so, as I am obviously not the core audience (I've made it very clear over the years that I am more interested in the additional functionality Stardock products provide than their skinning features). I am making a request to return the Stardock newsletter (which somewhere along the line was renamed the WinCustomize newsletter) to a more readable method of formatting like it used to be. I'm not making demands, I'm expressing a long-felt frustration and requesting a return to methods Stardock used to use. Please don't forget the people who helped you get where you are, Brad.

1) As I understand you cannot correctly read that e-mail (or at least) use its links. A lot of people think these days that OE and IE are great products, but these do contain some bugs and incompatibilities. And of course other products do too. The problem is that these are the most popular software products ATM and people and software companies tend to forget to test other similar products. And that of course is annoying. In Stardock's case this is just an assumption, so don't shoot me (either party).

2) I think Brad does not forget the people from the first hour. Besides, that has absolutely nothing to do with your point. And you supporting Stardock is of course appreciated too. But I don't think that this issue was born out of disrespect.

Maybe this thread results in attention for your problem. You might also want to consider mailing a bug report to support. Remember that it is holiday season now and that the company is closed until the 4th (I think). And lets hope they are not too busy with other things in januari.

Have a good X-mas and happy New Year!

I use PMMail 2000 pro and I can read the content fine (it's not formatted perfectly, but I don't expect it to be considering the mail client that I use).  You must know that PMMail is not intended for reading html, it's intended as a plain text email client.  I am sure (since I use it also) that you get many other email that are not formatted correctly or have things stripped out (and put as attachments sometimes) because of its lack of html support. 

Outlook and Outlook express are the standard if we like it or not (and I'm sure that most people who are reading this use it).  It reads just fine on them.

We also had a poll about this subject.  Here are the results: (the full question is: "What format do you prefer WinCustomize Magazine in?")

Question:  Total votes: 873

Answer 1:  552 Answer 2:  67 Answer 3:  254

It appears that people who are active on WC typically like it the way that it is.

Unfortunately, it is impossible to please everyone, so as any company, we have to go with the majority.

Go into 'Edit Account' and tick where it says "Yes I want to receive the
WinCustomize NewsLetter"

Would it be too much trouble to offer it in both plain text and html formats? I know that many sites do just that.

Go into 'Edit Account' and tick where it says "Yes I want to receive theWinCustomize NewsLetter"

Fuzzy: Thanks, but it's been ticked all along... Still no newsletter. And after this thread I'm really curious about it!



[Message Edited]

wark

want