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jjbjolicoeur
jjbjolicoeur
Join Date 10/2012
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All files on desktop have disappeared

July 16, 2022 10:29:27 AM from Stardock ForumsStardock Forums

Hi,

Today, all the files in my desktop have disappeared. I tried to find one, a pdf, using Quick Search ((Glarysoft). The program showed the presence of the file on my desktop, but just for a little while. When I clicked on the file, it just disappeared.

I would be grateful if somebody could provide some help. Fortunately I had backed up the files, but does this mean I can no longer store files in my desktop?

fences
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jjbjolicoeur
basj
Join Date 03/2001
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Reply #1 July 16, 2022 11:14:40 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Do you see all the files if you view Desktop folder via your File explorer?

Thanks
Basj,
Stardock Community Assistant.

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jjbjolicoeur
jjbjolicoeur
Join Date 10/2012
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Reply #2 July 16, 2022 12:10:55 PM
from Stardock ForumsStardock Forums

Hello Basj,

Thank you for responding.

No. Not a trace.

I forgot to mention that documents too disappeared.

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jjbjolicoeur
basj
Join Date 03/2001
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Reply #3 July 16, 2022 10:08:44 PM
from Stardock ForumsStardock Forums

Do you have OneDrive Desktop Sync Enable? OneDrive Desktop Sync will move all your files in your Desktop folder into OneDrive folder. You will need to disable OneDrive Desktop Sync, move back all those files to Desktop folders. Than do your Fences layout snapshot restore.

For reference : https://forums.stardock.com/501085

Thank you,

Basj,
Stardock Community Assistant

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jjbjolicoeur
jjbjolicoeur
Join Date 10/2012
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Reply #4 July 17, 2022 2:08:09 AM
from Stardock ForumsStardock Forums

I have OneDrive but it is not synchronizing my desktop and the files are not there.

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jjbjolicoeur
basj
Join Date 03/2001
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Reply #5 July 17, 2022 2:20:15 AM
from Stardock ForumsStardock Forums

Than something else is deleting/moving those files from your desktop folders. Fences don't delete of move files by itself.

Thank you,

Basj,
Stardock Community Assistant

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jjbjolicoeur
jjbjolicoeur
Join Date 10/2012
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Reply #6 July 17, 2022 3:20:30 AM
from Stardock ForumsStardock Forums

Only folders and icons are spared... This is why I have thought of Fences...as I use it always to "clean" my desktop. The files and documents are not in my Recycle Bin, either.

I have seen another thread with the same issue, but it has no conclusion. That is why I started this one.

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jjbjolicoeur
jjbjolicoeur
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Reply #7 July 17, 2022 4:01:36 AM
from Stardock ForumsStardock Forums

It must be Windows, then...

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jjbjolicoeur
basj
Join Date 03/2001
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Reply #8 July 17, 2022 5:23:36 AM
from Stardock ForumsStardock Forums

It can be a lot of other things. Have you try Windows System restore? Try restoring to earlier restore point.

Thank you,

Basj,
Stardock Community Assistant

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jjbjolicoeur
jjbjolicoeur
Join Date 10/2012
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Reply #9 July 17, 2022 12:57:50 PM
from Stardock ForumsStardock Forums

Yes, I understand. I have not tried system restore. I back up my files.
I will monitor the desktop closely.

Thank you for your help, Basj.

All the best.

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jjbjolicoeur
basj
Join Date 03/2001
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Reply #10 July 17, 2022 8:57:31 PM
from Stardock ForumsStardock Forums

Hello,

Glad to help.

Thank you,

Basj,
Stardock Community Assistant

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