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whoredom
Join Date 01/2003
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When will this site get fixed?

October 1, 2003 5:33:07 AM from WinCustomize ForumsWinCustomize Forums
Ok so the site looks pretty broken at the moment, wouldnt it be a good idea to post a message on the front page of the site explaining what is going on? If any new people come to the site now, they just think it is a site put together by some 15yr old in his bedroom with broken links all over the shop. Surely this will eventually have an effect on Stardocks sales.
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whoredom
Doreen
Join Date 03/2001
+26
Reply #1 October 1, 2003 6:10:49 AM
from WinCustomize ForumsWinCustomize Forums
well surely this has not effected Stardock sales yet... hehe
(they are prob working on updating something atm)
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KarmaGirl
Join Date 03/2001
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Reply #2 October 1, 2003 6:16:00 AM
from WinCustomize ForumsWinCustomize Forums
We are in the process of moving servers to a different co-lo.  Please be patient.
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IPlural
Join Date 11/2001
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Reply #3 October 1, 2003 6:18:45 AM
from WinCustomize ForumsWinCustomize Forums
nice nic



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whoredom
Orion
Join Date 04/2001
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Reply #4 October 1, 2003 6:20:37 AM
from WinCustomize ForumsWinCustomize Forums
When will this site get fixed?


When will people start looking before posting...
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Lecrayon
Join Date 02/2002
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Reply #5 October 1, 2003 6:36:18 AM
from WinCustomize ForumsWinCustomize Forums
Hey, don't take my troll status away
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whoredom
whoredom
Join Date 01/2003
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Reply #6 October 1, 2003 6:37:11 AM
from WinCustomize ForumsWinCustomize Forums
When will people start looking before posting...

Looking at what? i have read many of the messages on the board, and this problem was supposed to be fixed days ago. There seems to be no deadline for this work to be finished. 'be patient' is fine for the people that use this site on a regular basis, but for new potential users this is all a disaster. This has all the professional attitude of 'site currently under construction' on a page. Can you imagine submitting a half finished skin to a site? so why upload a half finished site to a server? Whoever is in charge needs to kick someones ass in gear. Yes people can wait.. but this just doesnt look good. What does the state of this site say about the Stardock products themselves?...
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I.R. Brainiac
Join Date 05/2003
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Reply #7 October 1, 2003 6:40:10 AM
from WinCustomize ForumsWinCustomize Forums
says to me they are tying to IMPROVE the srvice
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Lecrayon
Join Date 02/2002
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Reply #8 October 1, 2003 6:41:42 AM
from WinCustomize ForumsWinCustomize Forums
UUUUUUUUUUUUUzzzzzzzzzzzzzuh
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MarkMcQ
Join Date 03/2001
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Reply #9 October 1, 2003 6:46:07 AM
from WinCustomize ForumsWinCustomize Forums
by Citizen whoredom - 10/1/2003 5:33:07 AM If any new people come to the site now, they just think it is a site put together by some 15yr old in his bedroom with broken links all over the shop.


A 15 year old who can code a complex asp-driven site?
Well, if Dougie Howser could become a doctor..........
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IPlural
Join Date 11/2001
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Reply #10 October 1, 2003 6:59:21 AM
from WinCustomize ForumsWinCustomize Forums
Hippy

for some reason that commercial where the guy is twisting the hose spray handle onto the hose with the water running ..." Airconditioning Boss? I'll fix "... poped into mind






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whoredom
whoredom
Join Date 01/2003
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Reply #11 October 1, 2003 7:00:45 AM
from WinCustomize ForumsWinCustomize Forums
A 15 year old who can code a complex asp-driven site?Well, if Dougie Howser could become a doctor..........


A complex asp-driven site that works? It can be as complex as you like, but if it doesnt work then it would be better that it didnt exist at all. If this work is going to continue for a substantial length of time then something needs to be put on the front of the site, like 'we appologise for the inconvenience, though due to current improvements to the server, users may experience a lack of functionality within this site. These improvements will be completed by (insert date here) and we hope that users will remain patient during this period' sign it from someone important and voila! instant brownie points and gold stars all round. I could say it would be better not to upload the changes to the server until all the work has been done, though we are obviously too late for that one.
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Jafo
Join Date 03/2001
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Reply #12 October 1, 2003 7:03:14 AM
from WinCustomize ForumsWinCustomize Forums

whoredom....would you like a guided tour of all the skinning sites that either no longer exist or are in their x'th reincarnation in an attempt to stay viable? In contrast, Wincustomize.com has had a total downtime of about 2 or 3 days or so in its entire lifetime....and on those occasions was generally due to increasing server capacity and improving accessibility.

Improving a site and its accessibility while maintaining it on-line [for paying members - those who help finance the upgrading for everyone], and only minimal disruption to those who have not contributed can hardly be construed as poor professional practise.

Perhaps a clearer understanding of the complexity/issues of maintaining an online presence is warranted before making critical comment...

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Jafo
Join Date 03/2001
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Reply #13 October 1, 2003 7:07:11 AM
from WinCustomize ForumsWinCustomize Forums

https://www.wincustomize.com/msgboard.asp?BID=WC&id=196407 

OR...you can just go there....and pretend it all never happened....

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whoredom
whoredom
Join Date 01/2003
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Reply #14 October 1, 2003 7:16:35 AM
from WinCustomize ForumsWinCustomize Forums
well if YOU are happy with the state of the work you are paying for then i guess that is ok. As far as i can see, the 'complex' problem is changing anything that refers to 'stardock.com' to 'wincustomize.com'... now call me frugal, call me tight, but if i was paying someone by the hour i would expect this work to be done within a couple of hours and not DAYS! Someone is making a mint by dragging their heels. maybe if information was posted on the front of the site then many of these people would not feel the need to post on the message board or search for an explanation from weeks ago.
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IPlural
Join Date 11/2001
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Reply #15 October 1, 2003 7:23:33 AM
from WinCustomize ForumsWinCustomize Forums
wow...

just when I think I've seen it all something new and improved pops up...





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Jafo
Join Date 03/2001
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Reply #16 October 1, 2003 7:28:31 AM
from WinCustomize ForumsWinCustomize Forums

whoredom.....read my post....the one with the number #13 on it.

 

Thankyou.

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Fuzzy Logic
Join Date 05/2002
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Reply #17 October 1, 2003 7:29:15 AM
from WinCustomize ForumsWinCustomize Forums
Fuzzy Logic ***BIG SIGH***
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paxx
Join Date 03/2001
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Reply #18 October 1, 2003 8:07:25 AM
from WinCustomize ForumsWinCustomize Forums
whoredom, there was a problem, and it's been fixed pretty quickly. But to fix it, Stardock had to change a subdomain from one server to another. That was done pretty quickly. But now the wait is due to DNS propagation. It can take a few days, or in some cases even a week before all the ISP's on the planet make the change on their own server. Out of our, or Stardock's control.
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Chef Garry
Join Date 05/2002
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Reply #19 October 1, 2003 8:12:42 AM
from WinCustomize ForumsWinCustomize Forums
bye bye now



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lalfonsob
Join Date 06/2002
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Reply #20 October 1, 2003 8:17:38 AM
from WinCustomize ForumsWinCustomize Forums
"Ok so the site looks pretty broken at the moment"

Really? I haven't noticed anything broken. I paid for my subscription to wincustomize and I'm not complaining because I know how hard it is to transfer settings and information from one server to another.

Patience my friend!
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KarmaGirl
Join Date 03/2001
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Reply #21 October 1, 2003 8:19:56 AM
from WinCustomize ForumsWinCustomize Forums

whoredom, I work for Stardock.  Stardock.com and Wincustomize.com are two very different sites.  Please look at the whole picture before claiming that somebody is not doing their job.  Stardock is moving and upgrading all our sites.  The sites are being transferred from one server to another at different co-los.  This takes time.  We are also massively asp driven, which means that there *will* be database glitches that we will iron out.  There are no code changes to the site.  I think that you do not know what is involved with all this.  Stardock has *many* websites that all work together and all share a huge database.  This is not a small task, and it is not just one single person involved.  We have a person physically at the co-lo and a team of people here working on it.  This isn't a small website.  We serve around 25 terabytes of files a month and have around 2 million unique visitors per month. We required bigger servers and more bandwidth to continue maintaining the site. 

We are making every effort to keep everything functional, especially for the contributors to the site and paid customers.

I have previously posted a sticky thread pertaining to the situation.  Please post to that thread.

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grayhaze
Join Date 07/2001
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Reply #22 October 1, 2003 8:21:30 AM
from WinCustomize ForumsWinCustomize Forums
I want my free lunch, and I want it now!!

grayhaze cries like a baby
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Styl-X Design
Join Date 05/2002
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Reply #23 October 1, 2003 8:32:49 AM
from WinCustomize ForumsWinCustomize Forums
Styl-X Design wonders how long it will take till someone begins to trow vegetables to grayhaze
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KarmaGirl
Join Date 03/2001
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Reply #24 October 1, 2003 8:33:59 AM
from WinCustomize ForumsWinCustomize Forums
KarmaGirl smacks grayhaze with a dead turnip....
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IPlural
Join Date 11/2001
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Reply #25 October 1, 2003 8:36:22 AM
from WinCustomize ForumsWinCustomize Forums
IPlural slides up and hands KarmaGirl some tomatoes "here ya go, Styl's bringing in the box out of the trunk"





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