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krellster
krellster
Join Date 01/2014
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Blank desktop on Windows 10

August 13, 2021 12:23:27 PM from Stardock ForumsStardock Forums

As some others have noted, after installing the latest version I'm getting a blank desktop, wallpaper only. I want to reinstall, but Fences isn't listed in My Products because I activated it on Steam. Does this mean I need to uninstall and then reinstall through Steam? I really want to avoid uninstalling. Or can I get Fences to somehow show up in My Products?

fences
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krellster
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 August 13, 2021 12:54:00 PM
from WinCustomize ForumsWinCustomize Forums

Hello,

Sorry to hear you are having issues.

Can you make sure these setting are set right then reboot ( see images below )

report back here please .


AzDude
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krellster
krellster
Join Date 01/2014
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Reply #2 August 13, 2021 1:22:22 PM
from Stardock ForumsStardock Forums

Thanks for the quick reply! All settings were correct, but I rebooted anyway: no joy.

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krellster
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 August 13, 2021 8:12:44 PM
from Stardock ForumsStardock Forums

Hello,
Please try purge and reinstall steps as mentioned here: https://forums.stardock.com/486084/fences-support-faq#reinstalling. Just make sure to follow the steps for steam only. Reboot after the purged. Reinstall, and Reboot again after the installation. Retest it. Report back here.

Thank you,

Basj,
Stardock Community Assistant

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krellster
WolfDrache
Join Date 04/2003
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Reply #4 August 14, 2021 12:02:02 PM
from Stardock ForumsStardock Forums

I update to the latest Fences and now my old one is gone and I can't creaTe any Fences at all

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krellster
AzDude
Join Date 11/2002
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Reply #5 August 14, 2021 12:06:56 PM
from Stardock ForumsStardock Forums

Quoting WolfDrache,
reply 4

I update to the latest Fences and now my old one is gone and I can't creaTe any Fences at all

Hello,

Sorry to hear you are having issues.

Make sure your settings are set to reply#1

and right-click on desktop to view and scroll

down to Lock Fences and make sure it's Un Locked ( un checked )

then all should be fine .

 


AzDude
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krellster
krellster
Join Date 01/2014
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Reply #6 August 14, 2021 12:38:03 PM
from Stardock ForumsStardock Forums

The updated release I got this morning fixed that empty desktop issue for me.

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krellster
AzDude
Join Date 11/2002
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Reply #7 August 14, 2021 1:07:35 PM
from Stardock ForumsStardock Forums

Glad to hear that.

Thanks for reporting back.

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