Mr.Bob

Join Date 01/2013

Start 11 Bug

I have just installed Start11 beta.

It works just fine on my old Lenovo laptop running Win 10 Pro x64.

But when I install it on my Intel NUC NUC8i3BEH which is using my Samsung UHD TV as the display, if I try to adjust the font size the font jumps from 100% normal to about 20 times the size at any increase and will not return to 100%!!!

The only way back to 100% is to reinstall the program....

Shame really could be a nice feature if it worked as well on the TV as the laptop.

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. Need to know what is your scaling setting for your TV?

Thanks
Basj,
Stardock Community Assistant.

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Jan Oscar

Join Date 12/2002

+1189

if I try to adjust the font size the font jumps from 100% normal to about 20 times the size at any increase and will not return to 100%!!!

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[quote who="basj" reply="1" id="3815000"]
Need to know what is your scaling setting for your TV?

It's 100%. He can't change it.

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basj

Join Date 03/2001

+1684

Quoting JanOscar,

reply 2

It's 100%. He can't change it.

I am sorry, I meant the display scaling. ie 100%,125% etc.

Thank you,

Basj,
Stardock Community Assistant

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Ok so the Display settings are:

Scale & Layout: 300% (Recommended)

Display Resolution: 3840 x 2160 (Recommended)

Hope this helps

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basj

Join Date 03/2001

+1684

Hello,

Thanks, so when you said you set to 20 times large, is you slide the slider to 120%? or something else? And You also mean the reset button don't work to take you back to 100%?

Thank you,

Basj,
Stardock Community Assistant

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basj

Join Date 03/2001

+1684

Never mind, I can recreate this issue on my system. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

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Neil Banfield

Join Date 04/2001

+1104

Thank you for reporting this bug.

We have found the root issue and have this fixed for the next beta update.

As a workaround, you can set the scale factor to a larger value and then sign out and in again. The font should then be correctly scaled rather than scaled for OS DPI again plus the scale factor in Start11.

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