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VeryBigDog
VeryBigDog
Join Date 11/2019
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incorrect sorting ouside of fences

July 23, 2021 3:15:59 PM from Stardock ForumsStardock Forums

For icons outside of fences, the desktop sorting function is stuck on "none." Also, they seem to be stuck on "auto arrange," that is, even if I uncheck auto arrange, it defaults back to auto arrange.

fences
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VeryBigDog
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 July 23, 2021 9:59:10 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows version. You can use Winver.exe to get full Windows version numbers.
  2. Fences version.


Basj,
Stardock Community Assistant.

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VeryBigDog
VeryBigDog
Join Date 11/2019
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Reply #2 July 24, 2021 12:02:01 PM
from Stardock ForumsStardock Forums

Version 21H1 (OS Build 19043.1110

Fences 3.1.0.5

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VeryBigDog
AzDude
Join Date 11/2002
+559 sdemployee
Reply #3 July 24, 2021 12:33:53 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having issues.

for now you can follow  with this link 

OR a Fix is in the works for new release update soon ..

Please refer to this updated post please https://forums.stardock.com/505007/get;3806834

 


AzDude
Stardock Community Assistant

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VeryBigDog
basj
Join Date 03/2001
+1684 sdemployee
Reply #4 July 24, 2021 9:35:35 PM
from Stardock ForumsStardock Forums

From what I observed, when you set your desktop icons to sort to something other than "none". The "Auto Arrange" will always activate. This make sense so that when you have your icons sorted it will always be arrange properly. If you wish that "auto arrange" stay off you will need to make it sort to none and do the sort manually. I can see similar behavior when Fences is not installed in the system.

Thank you,

Basj,
Stardock Community Assistant

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VeryBigDog
VeryBigDog
Join Date 11/2019
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Reply #5 July 25, 2021 3:02:51 PM
from Stardock ForumsStardock Forums

That is not what is happening. Even if Auto Arrange is checked. Sorting is stuck on "none." If I try to sort on "name" the icons jiggle, but do not change and the sort is stuck on "none." If I try to sort on "kind" the icons jiggle, but do not change and the sort is stuck on "none." All icons outside of fences are stuck on sorting to "none." 

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VeryBigDog
AzDude
Join Date 11/2002
+559 sdemployee
Reply #6 July 25, 2021 3:42:12 PM
from Stardock ForumsStardock Forums

Hello,

Would you do this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version fro, your account https://store.stardock.com/myaccount/products/

Reboot test and report back please .

Should be able to restore a snapshot.

 

AzDude
Stardock Community Assistant

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VeryBigDog
VeryBigDog
Join Date 11/2019
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Reply #7 July 27, 2021 11:28:55 AM
from Stardock ForumsStardock Forums

Excellent! Reinstalling did the trick. Thank you. 

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VeryBigDog
AzDude
Join Date 11/2002
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Reply #8 July 27, 2021 11:33:03 AM
from Stardock ForumsStardock Forums

Glad to hear   

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