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stardockbranko
Join Date 01/2021
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Web browser window empty

January 2, 2021 8:36:06 PM from Stardock ForumsStardock Forums

When I place Firefox into Groupy all works fine. After a while  browser tabs go empty.When I refresh, nothingness, there is no content. If I open a new browser window and copy the URL from old window into new one - it works. it is very annoying to have to deal with this.

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stardockbranko
basj
Join Date 03/2001
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Reply #1 January 2, 2021 9:03:57 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information on your system

  1. Windows version, please use Winver.exe for full Windows version numbers.
  2. Groupy version.
  3. Firefox version and if the issue happen on Firefox without any add-on enable?

Thanks
Basj,
Stardock Community Assistant.

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stardockbranko
stardockbranko
Join Date 01/2021
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Reply #2 January 2, 2021 10:02:21 PM
from Stardock ForumsStardock Forums

 

Groupy 1.46

 

Extension added to Firefox: LastPass

 

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stardockbranko
basj
Join Date 03/2001
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Reply #3 January 2, 2021 11:21:09 PM
from Stardock ForumsStardock Forums

Hello,

Does the issue happen when you use Firefox Private Windows? 3 Line Menu -> New Private Window->Load any of Website and group it with Explorer and see if the issue appear.

Thank you,

Basj,
Stardock Community Assistant

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stardockbranko
Neil Banfield
Join Date 04/2001
+1105 sdemployee
Reply #4 January 3, 2021 6:08:53 AM
from Stardock ForumsStardock Forums

Is firefox an active tab or an inactive one in the group at the time the tabs go blank? (I.e. do you see them go blank, or do they just appear blank next time you switch to that groupy tab?)

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stardockbranko
stardockbranko
Join Date 01/2021
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Reply #5 January 3, 2021 3:41:35 PM
from Stardock ForumsStardock Forums

I am trying a private tab to see if there is any difference. As for active or inactive taba, I am not sure yet. I browse, all is well, I leave PC and return later, try to browse or look at existing windows the way I left them  and then see it is all blank. I can't  tell if they were active or inactive. Will try to leave them in some state and remember what it was. It takes some time for them to go blank. It is not immediate.

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stardockbranko
stardockbranko
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Reply #6 January 3, 2021 8:45:45 PM
from Stardock ForumsStardock Forums

Ok, so I had two Firefox instances running, each with few tabs, one set regular, the other with  private tabs. I was changing tabs and windows, it all stayed fine for 2 hours. I had two browser windows, win explorer window, Photoshop and some others Then , I opened one email from Groupy and new Groupy tab opened for that particular email and then I  clicked on a URL in the email. I saw things happening, like a small window almost tried to open, I saw an URL at the top and was gone, at the end - new browser window did not open and 5 out of 6 regular browser tabs went blank...

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basj
Join Date 03/2001
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Reply #7 January 3, 2021 8:51:30 PM
from Stardock ForumsStardock Forums

So you're saying it is not effecting your private tabs? That shows something on your add-on effecting it. Might be your antivirus/security software blocking your browser.

Thank you,

Basj,
Stardock Community Assistant

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stardockbranko
stardockbranko
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Reply #8 January 3, 2021 8:56:59 PM
from Stardock ForumsStardock Forums

I found that tab in a very small Firefox window that I left aside, it was not in Groupy.

It was regular size window, but groupy made it small and opened that new tab there..

Now, I am not sure what Antivirus may have to do with this - it has never happened before, till I started using Groupy.  Anivirus is regular Windows defender.  And why would only some browser tabs be affected, and not all.  I am not sure that is a best explanation.

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stardockbranko
basj
Join Date 03/2001
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Reply #9 January 3, 2021 11:01:47 PM
from Stardock ForumsStardock Forums

I would like you to try the Firefox reset to see if it helps.

https://malwaretips.com/blogs/reset-firefox-settings/

Thank you,

Basj,
Stardock Community Assistant

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