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catamountain
catamountain
Join Date 02/2004
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CursorFX4 screenshot issues

May 2, 2020 4:42:28 PM from Stardock ForumsStardock Forums

Win10 Pro

version 1909 

OS build 18363.720

I've used CursorXP and CursorFX without issue with SnagIt for quite a few years.  I was pleasantly pleased that I now see a cursor during system shutdown in Win10 with my upgrade to CursorFX4.  However, there are a few screen capture issues with CursorFX4.

The video screen captures using TechSmith's SnagIt and Camtasia faithfully reproduces CursorFX4 cursors.

Screenshots issues from CursorFX4 cursors shown below:

  • pixelation
  • transparency
  • separate entity
  • missing shadow

cursorfx
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catamountain
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 May 2, 2020 5:37:31 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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catamountain
catamountain
Join Date 02/2004
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Reply #2 May 3, 2020 12:05:45 PM
from Stardock ForumsStardock Forums

These are the notable settings I used in Snagit 2019 and 2020 - which one needs to capture a cursor.

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