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BalloonyToony
BalloonyToony
Join Date 04/2020
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Groupy won't open Microsoft Office apps from Saved Groups.

April 7, 2020 5:09:29 PM from Stardock ForumsStardock Forums

I can't use the save groups feature because it never opens any of the Office 365 apps. I tried re-installing Groupy, but that fixed nothing. Help?

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BalloonyToony
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 April 7, 2020 10:14:33 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information.

1) Windows 10 version. Please use Winver.exe for full version numbers.

2) Groupy version.

And

Please try purge and reinstall steps as mentioned here : https://forums.stardock.com/488142/groupy-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reboot after the purge, reinstall using the latest version you just downloaded. Reboot after the reinstall. Retest and report back.

Thank you,

Basj
Stardock Community Assistant.

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #2 April 8, 2020 12:26:04 AM
from Stardock ForumsStardock Forums

I followed the instructions to the "T." No success. 

Groupy Version 1.32

Windows Version 1909 (OS Build 18363.752)

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BalloonyToony
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 April 8, 2020 1:28:28 AM
from Stardock ForumsStardock Forums

Hello,

Please post the Office saved group here. You can do that by : Click on the 3 dot menu -> Saved Groups ->Manage saved groups -> Right click on that Office saved group -> Open with -> notepad -> Copy all the text in it and paste it here.

my example :

[GroupyEntry1]
OwnerProcess=C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE
RunElevated=0
Target="D:\oldLibraries\Documents\Stardock\Test Folder\Excel test3.xlsx"
NoPatternMatching=1
MatchingClass=XLMAIN
[GroupyEntry2]
OwnerProcess=C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE
RunElevated=0
Target="D:\oldLibraries\Documents\Stardock\Test Folder\Excel test2.xlsx"
NoPatternMatching=1
MatchingClass=XLMAIN
[GroupyEntry3]
OwnerProcess=C:\Program Files (x86)\Microsoft Office\root\Office16\EXCEL.EXE
RunElevated=0
Target="D:\oldLibraries\Documents\Stardock\Test Folder\Excel test1.xlsx"
NoPatternMatching=1
MatchingClass=XLMAIN
[Group]
GroupCount=3
GroupLeft=-14
GroupTop=0
GroupRight=1454
GroupBottom=854
GroupMax=1

Thank you,

Basj
Stardock Community Assistant.

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #4 April 8, 2020 12:10:44 PM
from Stardock ForumsStardock Forums

[GroupyEntry1]

OwnerProcess=C:\Windows\explorer.exe

RunElevated=0

Target="C:\Users\bento\OneDrive\Desktop\Data Files\College\@ Classes\Semester 2\ENG 206HN"

MatchingClass=CabinetWClass

[GroupyEntry2]

StoreApp=1

OwnerProcess=Microsoft.Office.Desktop_8wekyb3d8bbwe!Word

RunElevated=0

Target="C:\Users\bento\OneDrive\Desktop\Data Files\College\@ Classes\Semester 2\ENG 206HN\Proposal Essay Draft.docx"

NoPatternMatching=1

MatchingClass=OpusApp

[GroupyEntry3]

StoreApp=1

OwnerProcess=Microsoft.Office.Desktop_8wekyb3d8bbwe!Word

RunElevated=0

Target="C:\Users\bento\OneDrive\Desktop\Data Files\College\@ Classes\Semester 2\ENG 206HN\Cause and Effect Essay .docx"

NoPatternMatching=1

MatchingClass=OpusApp

[Group]

GroupCount=3

GroupLeft=38

GroupTop=0

GroupRight=1562

GroupBottom=1080

GroupMax=0

 

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BalloonyToony
Neil Banfield
Join Date 04/2001
+1105 sdemployee
Reply #5 April 8, 2020 12:24:19 PM
from Stardock ForumsStardock Forums

Did you obtain your version of office 365 from the Microsoft store in Windows or via some other route?

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #6 April 8, 2020 4:12:54 PM
from Stardock ForumsStardock Forums

I believe it was from the Microsoft Store. Might be worth a shot to delete those and redownload...

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #7 April 10, 2020 4:37:49 PM
from Stardock ForumsStardock Forums

I tried redownloading Office 365 and restarted my PC, but that fixed nothing.

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #8 April 18, 2020 2:21:14 PM
from Stardock ForumsStardock Forums
So are you guys going to just ignore my request for help?
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BalloonyToony
AzDude
Join Date 11/2002
+559 sdemployee
Reply #9 April 18, 2020 2:42:50 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

 

AzDude
Stardock Community Assistant

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BalloonyToony
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #10 April 20, 2020 9:42:44 AM
from Stardock ForumsStardock Forums

This is what jumps out at me...

Target="C:\Users\bento\OneDrive\Desktop\Data Files\College\@ Classes\Semester 2\ENG 206HN"

That you are opening from a OneDrive / sync's folder..

As a test, if you move / copy a few files from there, to the desktop, open them, save to a group in Groupy, then re-open, does it work?

Sean Drohan
Stardock Support Manager

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #11 April 27, 2020 3:13:51 PM
from Stardock ForumsStardock Forums

I tried copying the files to the home screen and that didn't work. I also tried moving those files to My PC > Documents. It also didn't work. In my group, I had one File Explorer tab and two Word Documents. When I opened the group, the File Explorer tab opened, but not Word. When I clicked the files in the folder, the documents opened in the group. The program remembered that they were in the group, but did not open them for me. Any more ideas?

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BalloonyToony
basj
Join Date 03/2001
+1684 sdemployee
Reply #12 April 27, 2020 8:19:06 PM
from Stardock ForumsStardock Forums

Hello,

Please post your new saved group with the word files inside your local folder.

Thank You,
Basj
Stardock Community Assistant.

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #13 April 30, 2020 6:30:29 PM
from Stardock ForumsStardock Forums

That didn't work...

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BalloonyToony
basj
Join Date 03/2001
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Reply #14 April 30, 2020 11:15:14 PM
from Stardock ForumsStardock Forums

Quoting BalloonyToony,
reply 13

That didn't work...

Which is? Need more details for us to help you.

Thank you,

Basj
Stardock Community Assistant.

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BalloonyToony
BalloonyToony
Join Date 04/2020
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Reply #15 May 1, 2020 9:16:00 PM
from Stardock ForumsStardock Forums

I put the word files from my saved group inside my local folder, but the Word files still did not open with the rest of the group.

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BalloonyToony
basj
Join Date 03/2001
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Reply #16 May 1, 2020 9:29:10 PM
from Stardock ForumsStardock Forums

Hello,

Please Copy & Paste that new groupy here.

Thank you,

Basj
Stardock Community Assistant.

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