chenshenquan

Join Date 10/2019

BUG tab bar rendering issue

bug

at upper left corner,tab name and original window contents are overlaping eatch over

windows version 1803

build 17134.228

and there are some suggestions for visual style，the "+" and ":" button on the right side of the tabs are too big or too bold，they don‘t mix well with original windows style ，you could make them thinner、smaller。and in the other mode，when tabs alwasy place above the window，the background color looks ugly on win10，it should be flat-gray color on win10 system(just like chrome tabs),or make flatten style as an option on setting pannel.

groupy

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basj

Join Date 03/2001

+1684

Hello,
Sorry to hear you are having issues. Need to know more. What version of groupy installed? And of possible please upgrade Windows 10 to V1903.

Here screenshot on my system. Groupy 1.25 with Win10 v1903. No issue.

Basj,
Stardock Community Assistant.

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What version does Groupy say you are running?

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I just renewed my subscription and downloaded and installed the new version. I thought I had a subscription that did not expire... Anyway, I cannot use Groupy as I get the message: "cannot group a window that is not responding" This just stared happening in the last few days... I thought I had a permanent subscription... but I renewd anyway .... Why do you sell me a program that does not work? Can you help me please?

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AzDude

Join Date 11/2002

+559

Hello robert,

Sorry to hear you are having issues.

More info please.

Windows version ( complete ) ?

groupy version ?

AzDude
Stardock Community Assistant

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Dear AZDUDE, thank you for replying i have window 10.... I just downloaded the new groupy softward... so I must have the latest, don't I... I thought i had a permanent subscription but they asked me to extend which i did... I installed it and it is still NOT WORKING! as i said " I cannot use Groupy as I get the message: "cannot group a window that is not responding. Others are having the same problem.. Can you check if i have a permanent subscription or do i have to renew every year

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where do i find the windows version....? doesn't it upgrade me constantly?

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basj

Join Date 03/2001

+1684

Quoting robertpeyser,

reply 5

cannot group a window that is not responding

Hello,
Sorry to hear you are having issues. That error message come up on every application or just one application such as Chrome? Does it come up if you group Windows Explorer?

Thanks

Basj,
Stardock Community Assistant.

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I used to be able to group everything. like opera and other programs not running on chrome. Now I can't group anything. It seems like windows explorer or EDGE.... groups within itself ....but not with chrome or opera or any other grouping..... Groupy USED to work fine... what happened????? I want it to work like it used to! I don't use MS EDGE. I use Chrome and other programs.... and opera... and it used to group all these, until about a week ago. I extended my subscription.... although I thought it never expired... you didn't answer me about this? Basj can you get it to work like it used to?

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i keep getting this message "can not group a window that is not responding" !!!

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basj

Join Date 03/2001

+1684

I think the issue is not with groupy. It is something to do with recent chrome update. But a work around that issue is currently underway. You can refer to this thread for reference :

1) https://forums.stardock.com/497334/groupy-no-longer-groups-chrome

2) https://forums.stardock.com/497331/page/1/#3762669

3) https://forums.stardock.com/493467

Thank you,

Basj
Stardock Community Assistant.

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Basj.... re: my account can you please check for me? I thought I had unlimited use on Groupy, object desktop and multplicity. I recently extended my Groupy subscription. but i don't think I needed to? I thought it was not working because i needed to extend it.... can you check for me on these Stardock subscriptions and let me know please? the would be under my email xxxxxxxxx@gmail.com (Note: Please don't post your email in public forum:I has passed along to Stardock support)

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basj

Join Date 03/2001

+1684

Hello,

Regretfully , I can't check it for you. But, I am sure Stardock Support will help you out when they come back on Monday morning.

I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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thank you Basj! by the way the stardock support team is not as responsive as they used to be ..... i hope that changes!

I appreciate your help Basj... it has been very frustrating to say the least... we have grown depedent on Groupy!

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Groupy version1.25,It just happend once and I don't know how to reproduce

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Quoting robertpeyser,

reply 13

by the way the stardock support team is not as responsive as they used to be .....

I am here every day, Robert.

Quoting robertpeyser,

reply 11

Basj.... re: my account can you please check for me? I thought I had unlimited use on Groupy, object desktop and multplicity.

Quoting robertpeyser,

reply 11

I recently extended my Groupy subscription.

Your Object Desktop sub expired on 01/20/2019. If you recently renewed it, it was not under the email address linked to the account your forum profile is under.

If you did extend it, please send me the email address in a ticket here and Ill merge your accounts:

https://esupport.stardock.com/index.php?/Tickets/Submit

Sean Drohan
Stardock Support Manager

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