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EdnDeb
EdnDeb
Join Date 01/2008
+2

WinCustomize Renewal

October 7, 2019 8:04:24 PM from Stardock ForumsStardock Forums

  Re: Order # 4397204

I renewed my subscription to WinCustomize  on Oct. 4th, 2019.  I received an immediate acknowledgement email from Stardock Sales, but Stardock " My Downloads" is still indicating a green "Renew Bar" and I am unable to purchase the LUX Skin at a discount.  Please update my account.

Thank you 

 

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EdnDeb
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 October 7, 2019 8:29:03 PM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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EdnDeb
sdrohan
Join Date 10/2012
+732 sdsupport
Reply #2 October 8, 2019 9:08:29 AM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

I have updated it.  Sorry for the delay.

Sean Drohan
Stardock Support Manager

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