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cedricpalacios
cedricpalacios
Join Date 02/2018
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OS button and last windows update

September 26, 2019 11:36:59 PM from Stardock ForumsStardock Forums

Here's my problem, since the recent windows update, always use OS button is broken; it appear on transparent bg.

 

windowblinds
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cedricpalacios
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 September 27, 2019 2:01:24 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more.

1) Installed Windowblinds version.

2) Installed Start10 version.

3) Windows 10 version. Please use Winver.exe for full version numbers.

4) Is this happen on all windowblinds theme start buttons or specific start button or Windowblinds theme?

Thanks

Basj,
Stardock Community Assistant.

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cedricpalacios
cedricpalacios
Join Date 02/2018
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Reply #2 September 27, 2019 6:10:49 AM
from Stardock ForumsStardock Forums

Hello,

1) WindowBlinds 10.82 (057 - Windows 10 Edition) - 64 bit OS

2) Start10 not installed.

3) Windows 10 Home Version 1903 (18362.356)

4) It happens with all WB themes

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cedricpalacios
basj
Join Date 03/2001
+1684 sdemployee
Reply #3 September 27, 2019 6:17:48 AM
from Stardock ForumsStardock Forums

Please try the purge and reinstall steps : https://forums.stardock.com/486023/windowblinds-support-faq#reinstalling

Just make sure to re-download the latest version from your account. Reinstall that version and reboot. Retest and report back here.

Thank you,

Basj
Stardock Community Assistant.

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cedricpalacios
cedricpalacios
Join Date 02/2018
0
Reply #4 September 27, 2019 6:38:41 AM
from Stardock ForumsStardock Forums

I did it, clean reinstall, but the result is the same.

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cedricpalacios
basj
Join Date 03/2001
+1684 sdemployee
Reply #5 September 27, 2019 6:53:56 AM
from Stardock ForumsStardock Forums

Hello,
I have forwarded your questions/problems to the Stardock Support team for their assistance. Please keep an eye on this thread for any updates. We appreciate you feedback and patience.

Thank You,
Basj
Stardock Community Assistant.

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