Hi,
Today we received feedback from a customer who encountered technical problems while using Groupy and needs your help.
After installing Groupy , he cannot open the software . Groupy crashed over and over again
I have tried to clean up and reinstall using the groupyPurge.zip tool(http://sd.stardock.com/Support/uploads/groupyPurge.zip),and manually delete the software directory. Restart the computer.
But this method does not work. How can I further investigate this issue?
The customer's operating system is Windows 10 Enterprise Edition.
Is there a solution to this issue?
Thanks for your help and wait for your reply!
Best regards,
Simon Wang
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DIGITALYCHEE
E-Store: https://lizhi.io
E-Mail: support@lizhi.io
