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drozenthal
drozenthal
Join Date 02/2019
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Comtext Start Menu Disappears with Start10

February 21, 2019 4:21:47 PM from Stardock ForumsStardock Forums

I have Windows 10 with all updates (1809). Without Start 10, the context menu properly shows for the Start Menu icon complete with Device Manager and all other menu items, however with Start10, the context menu only shows (Configure Start10, Run, Open File Explorer, and Shutdown). If I uninstall Start10, the menu back properly. Installing Start10 again restores the problem.

Restarts were done after each uninstall / install. SFC /scannow shows no problems. All Windows Updates applied (current version is 17763.316). I have Windows 10 Home.

Thoughts?

start10
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drozenthal
AzDude
Join Date 11/2002
+559 sdemployee
Reply #1 February 21, 2019 4:42:06 PM
from Stardock ForumsStardock Forums

Hello

Would you Please try this PURGE different than a regular uninstall https://forums.stardock.com/486022/start10-support-faq#reinstalling

Reboot and ReInstall the latest version from your account https://store.stardock.com/myaccount/products/

Reboot test and report back please.

 

AzDude
Stardock Community Assistant

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drozenthal
drozenthal
Join Date 02/2019
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Reply #2 February 21, 2019 6:01:32 PM
from Stardock ForumsStardock Forums

Thank you for getting back to me so soon. I will let you know tomorrow afternoon.

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drozenthal
drozenthal
Join Date 02/2019
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Reply #3 February 22, 2019 12:59:57 PM
from Stardock ForumsStardock Forums

Sadly the same problem. The context menu came back after the purge only to disappear again after the install.

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drozenthal
AzDude
Join Date 11/2002
+559 sdemployee
Reply #4 February 22, 2019 1:21:34 PM
from Stardock ForumsStardock Forums

Hello,

I have forwarded your report to the Stardock support team for their review and recommendations.

Please keep an eye on this thread for any updates.

We really do appreciate your feedback, thanks.

AzDude
Stardock Community Assistant

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drozenthal
sdrohan
Join Date 10/2012
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Reply #5 February 22, 2019 1:29:11 PM
from Stardock ForumsStardock Forums

Hello,

Sorry to hear you are having trouble.

I believe you are looking for this:

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drozenthal
drozenthal
Join Date 02/2019
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Reply #6 February 22, 2019 3:24:51 PM
from Stardock ForumsStardock Forums

That worked! Thanks! Yippee!

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