I am having this issue a well.
1. Windows 10 Pro 64bit version 1809 build 17763.253
2. Fences version 3.0.9.11
3. 21 Icons in Apps, 2 Icons in Games, 2 Icons in Misc
I use a VPN to connect to the internet which gives some credence to network availability theory posted by sdRohan, but I had this exact same setup when I was running Windows 7 and this was never an issue so there has to be more to it than just that.