I upgraded to deskscapes 8 and got no key and also couldn't log in just using the account. Can someone correct this issue
Hello,
Sorry to hear you are having issues.
Try this link https://forums.stardock.com/484254/getting-your-products-and-keys
AzDudeStardock Community Assistant
Yea I already did that I haven't seen anything about deskscape 8 anywhere except in my order history its non existent everywhere else in my account
Can you give this link a try https://www.stardock.com/support/product-key-retrieval
and report back here .
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I did 3 times periodically throughout the night still not in there
I have forwarded your report to the Stardock support team for their review .
Please keep an eye on this thread for any updates.
We really do appreciate your feedback, thanks.
One more thing did you buy the upgrade to version 8 or just try to
install it .
If you didn't buy the upgrade click on this link scroll to the bottom
for a discount upgrade price https://www.stardock.com/products/deskscapes/download
I bought the upgrade for 8 uninstalled the old version from my computer and installed 8. From there I had the key issue
are there different emails between your Stardock account and the email you
use to order the upgrade ?
If so must be merged https://forums.stardock.com/486311/accounts-and-activation-support-faq#mergeaccounts
Sorry to hear you are having trouble.
There was an issue with the key generation for the order - fixed it.
https://www.stardock.com/support/product-key-retrieval
Sorry for the trouble.----------------Sean DrohanStardock Customer Service Manager
Thank you very much
You are most welcome and thanks for the purchase.
----------------Sean DrohanStardock Customer Service Manager
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