dhdunn

Join Date 10/2018

Cannot arrange icons

Cannot turn off snap to grid

I have searched within the Forum, and found a thread having to do with not being able to turn off snap to grid. There is 1 thread that is somewhat related, but does not provide a solution to the sorting problem Fences is having.

I have Fences with icons appearing in 2 columns, and I want to have them in 1 column. One Fence only has 3 icons in it - fences has 2 of the icons in 1 column, and another in another column. I cannot get Fences to allow me to have the icons in only 1 column within a Fence. Also, when I try the option "Disable snapping at any time by holding shift", and then move an icon where I want it, Fences randomly grabs a bunch of other icons from other Fences and moves them around. This includes moving icons from the desktop (outside of any fence) in to one of the fences.

I am on the trial version, 3.0.9.11 in Windows 10, and there is NO WAY I'm going to purchase a license if if it not possible to turn off snap to grid, or otherwise be able to choose where I want the icons to appear. I have to believe that I am simply not doing something correctly. I cannot believe that an app that is supposed to provide a better way to organize one's desktop would not actually allow one to organize the fences in a manner that works for her/him.

Any help would be greatly appreciated. Thanks!!

dhdunn

fences

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AzDude

Join Date 11/2002

+559

Hello

Would you Please try this PURGE: https://forums.stardock.com/486084/fences-support-faq#reinstalling

Reboot and ReInstall the latest version from your Stardock account https://store.stardock.com/myaccount/products/

When done check with right click on desktop that fences is un locked ( un checked )

and in task manager both Fences entry's are enabled.

Then report back here if your issue is fixed, please.

AzDude
Stardock Community Assistant

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Thanks very much. This seems to have done it. What I do not understand is why this happened in the first place. Am I to expect to have to run the purge routine on a regular basis? That is not acceptable, of course. Ideally, I would like to purchase a license. However, I'm going to want to use this for another 3 weeks to be able to evaluate if Fences is going to work for me. I have 19 days left on my trial, so that should be fine (short of 3 weeks, but only by a couple of days).

One last question - are there any differences between the trial version and the full license version? Are there any other tiers of licenses, e.g. a "Pro" version? If so, could you please let me know what the differences are? Thanks once again for your help!!

dhdunn

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AzDude

Join Date 11/2002

+559

Hello,

Purge is just a one time thing or sometimes when things go wrong for what

ever reason a Purge can fix it , try a few days and see how it goes and you always

keep your snapshots up to date for a quick fix .

My Fences stay right without issues .

There is just one version right now the latest is 3.0.9.11

same as trial and no pro version.

AzDude
Stardock Community Assistant

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Yeah, this didn't work at all for quite a few other users. New thread with regard to those users having single column fence issues... See new forum thread: https://forums.stardock.com/489934/page/1/#3730870

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AzDude

Join Date 11/2002

+559

Quoting kt3946,

reply 4

Purge must be done first before moving forward .

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Dude, did you not read my post. We all DID the purge. IT. DIDN'T. WORK.

Problem still exists.

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