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Derell Licht
Derell Licht
Join Date 06/2004
+10

Question about purchased themes

July 4, 2018 9:21:04 PM from WinCustomize ForumsWinCustomize Forums

I went back to leave a review of Nuetron II, which I purchased awhile back, and *really* love!!
However, when I display the page for it, it still displays 'Buy now for $5.95' ...
I'm logged in with my normal user account, so I would have expected the site to know that I already purchased that theme??  Is that a mistaken expectation?  Or does the site really not know that I purchased it??

I haven't yet tested with any other skins, though I've purchased a handful of themes over the past few months...

 

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Derell Licht
basj
Join Date 03/2001
+1684 sdemployee
Reply #1 July 4, 2018 9:42:21 PM
from Stardock ForumsStardock Forums

Hello,

As far as I know, Wincustomize do not keep track who buy which theme. You will need to go to your account in Startdock to see it. https://store.stardock.com/myaccount/products

Thank you,

Basj,

Stardock Community Assistant

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Derell Licht
Derell Licht
Join Date 06/2004
+10
Reply #2 July 4, 2018 10:28:01 PM
from WinCustomize ForumsWinCustomize Forums

AHA!!!  Very excellent, basj, thank you!!!  Yep, all my purchased themes are listed there...

I'm confused about the relationship between wincustomize.com and Stardock...
I use the same login for both sites, and Wincustomize knew when I re-purchased WindowBlinds a couple of years ago, and switched me to unlimited downloads.  Yet it doesn't actually know what I've purchased and what I haven't...  it is sort of odd... ???

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