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Problem Code 121 During Install

May 12, 2018 7:59:51 AM from Stardock ForumsStardock Forums

Hello all.

 

I'm running Windows 10, and when trying to install DeskScapes from Object Desktop, I'm getting a problem code 121. I tried looking for what this problem code is, but couldn't find anything. Anyone able to help?

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basj
Join Date 03/2001
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Reply #1 May 12, 2018 8:06:06 AM
from Stardock ForumsStardock Forums

Hello,

Code 121 or 212? If its actually Code 212 please use this link https://forums.stardock.com/486311/Accounts-and-Activation-Support-FAQ#error212

 

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Reply #2 May 12, 2018 9:48:04 AM
from Stardock ForumsStardock Forums

Definitely 121.

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basj
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Reply #3 May 12, 2018 9:56:34 AM
from Stardock ForumsStardock Forums

Okay, thanks for your reply.
I have forwarded your report to the Stardock support team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, thanks.

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basj
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Reply #4 May 12, 2018 10:01:24 AM
from Stardock ForumsStardock Forums

BTW can you try to download and install Deskscape 8 directly from your account.

http://download.stardock.com

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Reply #5 May 12, 2018 12:46:02 PM
from Stardock ForumsStardock Forums

Since the Object Desktop program actually leaves the installer file in my Downloads directory, I ran that separately. My "My Documents" folder is on a network location. It gave me an error saying that it could not create a directory on my network location, and that is why it was failing. I've had no problem getting other programs to create directories there, so I'm not sure why DeskScapes has a problem doing so.

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AzDude
Join Date 11/2002
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Reply #6 May 12, 2018 1:02:21 PM
from Stardock ForumsStardock Forums

Try " Purging Deskscapes " https://forums.stardock.com/485954/deskscapes-support-faq#reinstalling

Then reboot and reinstall the normal way form " My Downloads " see if that works.

If your Network Location is a Company Network you might need to check with their IT people for help.

Maybe a Security issue .

Report back here , results ..Please ..

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