Hello,

I am sorry to hear about your frustration. Could you tell us more about your problem. I can't seem to find your previous post where your problem was listed.

Thanks.

Got it. May I know what version you at now?

Thank you, I have forwarded your report to the Stardock support team for their review and recommendations. Please keep an eye on this thread for any updates. We really do appreciate your feedback, thanks.

We can click on 'show desktop' and do not see the issue, Dave. With that, logic demands that we see why it is happening for a small group but not the majority - you would agree, yes?

That said, have you done a clean boot, Dave?  I ask as there may be an app conflict and this process will go far to potentially expose it (as being the cause not the offending app or setting)

https://forums.stardock.com/486084/fences-support-faq#cleanboot

I did not say my PC, Dave, I said 'we'; and by that, 'we' = myself and the collective majority of others using Fences.  

Please make no mistake, I don't doubt that you are seeing it, and that you are notably frustrated by it - however, it does not rule out (in fact, quite the contrary) that there is an app or setting that is causing the issue.  That also does not mean we do not need to compensate for it when it is found.  If it is easy enough to fix, and can conceivably be seen to be encountered by many (even if not currently), it would be addressed.

As for the clean boot, there are two things that need to be done and not usually both palatable to all (a pain if you will).

One is creating a new Windows Administrator (<---- important) account; the other is disabling all non-windows apps and services (excluding Fences).  Did you do both, Dave? 

Yes I did

• AV product?  Audio Visual?? - not sure what you're asking here.
• Corporate laptop, GE.
• Yes, it's up to date.
• I'm the only one in the office that uses it.  I'll install a trial on another laptop and see what happens
• Nope

I assume that 'nope' means that it works fine on said laptop?  If so:

• Was the laptop also part of the corp network? 
• Does the same AV product exist on each if so? 
• Does your work use 'WebSense' (a question easily answered by your IT people)?

Any IT people at your place of business could help finding that out.

----------------
Sean Drohan
Stardock Customer Service Manager