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sargan
sargan
Join Date 11/2003
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Problem with windows 10 and wincustomize downloades

February 15, 2018 10:20:00 AM from WinCustomize ForumsWinCustomize Forums

I have windows 10 home and something has occurred where I can no longer download anything from wincustomize.

I have uninstalled wincustomize and reinstalled it but the problem is the same, can anyone help me with this 

problem?

windowblinds
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sargan
Island Dog
Join Date 06/2003
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Reply #1 February 15, 2018 11:00:30 AM
from WinCustomize ForumsWinCustomize Forums

WinCustomize is just a website, there's nothing to reinstall.

WinCustomize has download caps. If you purchase a product such as WindowBlinds you get 1 year of unlimited downloads. After that you are subject to download caps.

You would need to purchase an active product or purchase a WinCustomize subscription.

https://www.wincustomize.com/shop

 

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sargan
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Reply #2 February 15, 2018 11:21:06 AM
from WinCustomize ForumsWinCustomize Forums

Thank you for the reply but I do have a Object Desktop subscription.  Sorry

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sargan
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Reply #3 February 15, 2018 11:24:52 AM
from WinCustomize ForumsWinCustomize Forums

Logout, clear your browsers cache and cookies, and login again.

 

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sargan
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Reply #4 February 15, 2018 11:32:06 AM
from WinCustomize ForumsWinCustomize Forums

Thanks I will give it a try

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sargan
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Reply #5 February 15, 2018 12:05:36 PM
from WinCustomize ForumsWinCustomize Forums

I tried your advise but no go. any other subjection?

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sargan
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Reply #6 February 15, 2018 12:10:41 PM
from Stardock ForumsStardock Forums

Try a different browser. Disable any ad-blockers or AV software. 

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sargan
sargan
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Reply #7 February 15, 2018 1:04:42 PM
from WinCustomize ForumsWinCustomize Forums

took your advise but still no go, reinstall windows 10

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sargan
sargan
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Reply #8 February 15, 2018 1:06:06 PM
from WinCustomize ForumsWinCustomize Forums

sorry should have

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sargan
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Reply #9 February 15, 2018 1:30:06 PM
from WinCustomize ForumsWinCustomize Forums

Turned off the firewall did not make a difference 

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sargan
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Reply #10 February 15, 2018 1:42:49 PM
from WinCustomize ForumsWinCustomize Forums

Have you downloaded the individual programs you want to use? If not don't use the Object Desktop Manager and try each program by their-self. Go here https://store.stardock.com/myaccount/products 

At the top under Desktop Desktop Manager click " view individual programs"

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sargan
AzDude
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Reply #11 February 15, 2018 1:46:55 PM
from WinCustomize ForumsWinCustomize Forums

I use Chrome and have No Download problems, I did this 

Try updating your Browsers to the Latest versions

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sargan
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Reply #12 February 15, 2018 1:58:07 PM
from Stardock ForumsStardock Forums

I've logged into your account and was able to download successfully. I think this is some type of browser issue as your account is working as it should.

 

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sargan
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Reply #13 February 15, 2018 2:38:46 PM
from WinCustomize ForumsWinCustomize Forums

I have the new windowblinds app and it came with 12 windows those install fine?

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sargan
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Reply #14 February 15, 2018 2:42:32 PM
from Stardock ForumsStardock Forums

It would help if you can be more specific on what the issue is. 

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sargan
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Reply #15 February 15, 2018 2:56:48 PM
from WinCustomize ForumsWinCustomize Forums

Quoting sargan,
reply 13

I have the new windowblinds app and it came with 12 windows those install fine?

Please answer reply #14.

If I remember correctly WB comes with 12 skins. If you are having problems downloading new skins look at reply #1 where ID stated you would be caped unless you are subscribed to WC.

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sargan
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Reply #16 February 15, 2018 3:26:41 PM
from WinCustomize ForumsWinCustomize Forums

I want to thank everyone for there help Dave I mentioned on reply 13 about the windowblinds that come with the

new app.

 

reply #13

I cannot be more specific and if I need to, let me know what info I should be sending you, remember Dave about

reply I sent on #13

let me know what to do

 

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sargan
DaveBax
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Reply #17 February 15, 2018 3:33:05 PM
from WinCustomize ForumsWinCustomize Forums

You have not said anywhere if you are subscribed active to wincustomize.

sargan you only mentioned Object Desktop. They are 2 different things.

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sargan
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Reply #18 February 15, 2018 3:39:23 PM
from Stardock ForumsStardock Forums

Quoting DaveBax,
reply 17

You have not said anywhere if you are subscribed active to wincustomize.

sargan you only mentioned Object Desktop. They are 2 different things.

He has an Object Desktop membership which he gets unlimited downloads for. 

 

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sargan
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Reply #19 February 15, 2018 3:39:32 PM
from WinCustomize ForumsWinCustomize Forums

I am a full fledge paid up member and have been a membered since 2003, my fault about not mentioning before

this is a problem I have never had before I'm flying blind please help

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sargan
sargan
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Reply #20 February 15, 2018 3:42:07 PM
from WinCustomize ForumsWinCustomize Forums

I have never needed help before since I have never had any problems

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sargan
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Reply #21 February 15, 2018 3:43:26 PM
from WinCustomize ForumsWinCustomize Forums

Thanks ID

 

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sargan
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Reply #22 February 15, 2018 3:54:25 PM
from Stardock ForumsStardock Forums

The problem is I'm not sure what your issue is. You mentioned you can't download in one post, and then something about installing in another.

In order to help, I really need a detailed description of what the issue is you are experiencing.

If you cannot download a skin, I need to know what exactly is happening. Your account is fine, so if you are being blocked from downloading, that is most likely an issue on your PC.

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sargan
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Reply #23 February 15, 2018 4:17:19 PM
from WinCustomize ForumsWinCustomize Forums

ID the first thing you mentioned was that I am not specific about my problem, in the new windowblind app it comes

with 12 windowblinds which I can install with no problems, now if I try to download a windowblind  from the

windowblind site in the on wincustomize program the windowblind will download to my desktop but I cannot install

it at all that goes for any windowblind I want to download

 

I hope this helps

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sargan
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Reply #24 February 15, 2018 4:22:30 PM
from WinCustomize ForumsWinCustomize Forums

I do not have a problem with downloading the windowblind to my PC but when I try to install it nothing happens

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sargan
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Reply #25 February 15, 2018 4:35:54 PM
from Stardock ForumsStardock Forums

Downloading from WC and installing to WindowBlinds are two completely different things. That's where the confusion is since you mentioned you couldn't download.

What types of files are they? What happens when you double-click them?

 

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