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dianev
dianev
Join Date 04/2014
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November 10, 2017 8:04:25 AM from Stardock ForumsStardock Forums

when i try to log in it says account validation is required and to click a link. i validated my account with stardock but can't log into wincustomze without seeing that error message. but i can still log into stardock.

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dianev
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #1 November 10, 2017 9:25:25 AM
from Stardock ForumsStardock Forums

Clear your browsers cache and cookies, and make sure you are not using any ad-blockers.

 

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dianev
dianev
Join Date 04/2014
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Reply #2 November 10, 2017 1:52:02 PM
from Stardock ForumsStardock Forums

i cleared and unblocked everything and restarted my browser yet im still being asked to validate my account. i clicked the validation link and it says im validated but when i try to log in to wincustomize.com i keep getting the error. why cant i get in?

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dianev
Hankers
Join Date 04/2004
+545 moderator
Reply #3 November 10, 2017 3:11:02 PM
from WinCustomize ForumsWinCustomize Forums

Are you using the same email and password on both Stardock.com and WinCustomize.com?

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