Sorry to jump in here, can't figure out how to start a new post! I downloaded WB 10.62 with activation key, followed the SIMPLE instructions. Delete current version, reboot, then execute 10.62. WIN 10 insists that there is still an instance of WB running terminates the install and we're back at 'square one'. After hours, then days, now weeks? of investigation, troubleshooting, rebooting... downloading again, and again....task manager, safe mode, regedit, many antacids, ibuprofen....but I digress.
'I'VE THROWN IN THE TOWEL'
I'm confident that one of you kind community members can help out this frazzled software user.
Thanks so much,
Jonhisattva {former software Guru}