Hello!
I've encountered a problem with both of the last two automatic updates. When it happened the first time, I figured it was just a fluke. However, the same thing happened today with another Start10 automatic update.
I hope you can identify the issue so that hopefully it won't happen again.
When I am prompted with the 'update available' prompt for Start10, I click OK. After the automatic update downloads and completes, I am prompted to restart my computer. I click 'Yes' and the computer restarts.
Unfortunately, after restarting the computer, the Start10 menu is not present. The old Windows 10 menu, with all its crap, is back.
I figure maybe I just need to *run* Start10, so I go ahead and run Start10, bringing up the Start10 options dialog - and there it is, the Start10 options dialog, in front of me. I normally accept the default options, but I change one or two options just to see if it will make the Start10 menu reappear. No go. I look for an 'Apply' button but I don't see one, so I close the Start10 options window hoping that this is what is needed for the Start10 menu to appear again, but no go. The Start10 'options' window closes, even after I've changed a couple of settings - and the Windows 10 crap menu is still there. No Start10 menu in sight. I figure maybe I need to restart a second time, so I try that. No go. The old Windows 10 crap menu is still there.
I proceed with what I see as my only remaining option - uninstall Start10 completely (via Programs & Features), go back to the Stardock website, log in, re-download the entire application, and reinstall it. This does work. Finally, Start10 is back.
Are you aware of this issue? Do you have any suggestions regarding how to go about the Automatic Updates such that Start10 keeps on working without having to go through the hassle I've just described?
Thanks!
Dan