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Join Date 10/2015
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System Tray Dock bug

October 27, 2015 6:47:26 PM from Stardock ForumsStardock Forums

I'm running Win 7 Pro x64. I'm using ObjectDock v2.20.0.862. I have a System Tray Dock with 10-12 tray icons at the bottom right corner of the screen. Accessibility is set to regular. Style is carbon disc. No effects.

If I move the mouse pointer over the System Tray Dock and then move the mouse pointer to the left to leave the dock area, the dock works correctly.

If I move the mouse pointer over the dock and then move the mouse pointer upwards to leave the dock area, the dock gets stuck. Whatever icon the mouse pointer was last over keeps its title text popped up and icons no longer update for notifications or other status changes. If I then move the mouse pointer back over the dock, the dock works correctly again and continues to work if I move the mouse pointer to the left to leave the dock area.

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BrokeBillionaire
Uvah
Join Date 05/2006
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Reply #1 October 28, 2015 8:06:34 AM
from WinCustomize ForumsWinCustomize Forums

Does it seem as though the icon and the cursor are somehow connected? As though the cursor has not let go of it? I've encountered this phenomenon on rare occasions. Don't know what causes it though.

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BrokeBillionaire
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Reply #2 October 28, 2015 10:52:15 AM
from Stardock ForumsStardock Forums

Hard to say. Seems like an improperly handled mouseover-type event by OD under the circumstances I described. Makes no difference which icon in the System Tray Dock. They all do it. It's repeatable 100% of the time.

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BrokeBillionaire
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Reply #3 October 28, 2015 11:48:01 AM
from Stardock ForumsStardock Forums

Here are two screen snapshots that show the problem. In the second snapshot, the mouse pointer was last over the speaker icon before I moved the pointer upwards to leave the dock area. The same behavior is repeatable for every icon.

Working correctly:

"Stuck":

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BrokeBillionaire
Uvah
Join Date 05/2006
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Reply #4 October 28, 2015 11:54:47 AM
from WinCustomize ForumsWinCustomize Forums

Try this...uninstall Objectdock, run CCleaner if you have it then re-install. Check to see if that solves the problem. If not send an email to support@stardock.com. Do not reply to the auto generated response, instead wait for a support person to answer and reference this thread.

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