TheWitness101:
You've succeeded in confusing everyone...a sure sign that you haven't explained yourself and your problem.
Perhaps you should supply screen shots of your problem, and do make sure to send a far better description of:
- Which app you're having a problem with.
- The names of whichever skins you're referring to.
- Your OS.
- All skinning software on your computer.
To support@stardock.com . Make sure you include any screenshots you feel relevant. Keep the 'auto-reply' which will come to the email linked to your account. It should appear within 24 hrs. If you don't see it, make sure to check the spam folder in that email account. Keep it as it has your ticket number, but DO NOT ANSWER IT. Answering or sending additional emails will put your request for help at the end of the queue.
Only answer emails signed by an actual support person.