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516143762
Join Date 10/2014
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why i cannot receive the serial number and nobody answer my ticket?

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October 28, 2014 12:12:41 PM from Stardock ForumsStardock Forums

why i cannot receive the serial number and nobody answer my ticket?

 

i placed the order a few days ago, but i didn't receive the serial number.

 

so i created a ticket to ask for help.

but still , a few days passed, no body answer my ticket.

 

what's going on?

deskscapes
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516143762
Wizard1956
Join Date 01/2008
+2202
Reply #1 October 28, 2014 12:19:47 PM
from WinCustomize ForumsWinCustomize Forums

Try logging on here: https://store.stardock.com/myaccount/products  and see if your purchase is listed there. If so, you can download your software and get the serial number from there.

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516143762
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #2 October 28, 2014 12:22:04 PM
from WinCustomize ForumsWinCustomize Forums

What is your ticket number?

 

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The_Gear
Join Date 10/2013
+98 sdsupport
Reply #3 October 28, 2014 2:28:36 PM
from WinCustomize ForumsWinCustomize Forums

I'm going to be responding to your ticket now. Please note we do not work on the weekends when you placed the ticket. Also note that when you respond to your own ticket, it resets your place in line.

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516143762
516143762
Join Date 10/2014
0
Reply #4 October 28, 2014 7:52:01 PM
from Stardock ForumsStardock Forums

finally ,i get it.

 

thanks you guys.

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