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Torchy61
Torchy61
Join Date 02/2008
+2

can't download Premium Dragon Theme; also can't use support Email link

August 20, 2012 2:53:16 PM from Stardock ForumsStardock Forums

I purchased Premium Dragon theme today, along with a host of programs which I have installed.  Every time I try to install it I get a 'Windows can't open program' error message.  I'm running Windows 7 x64.

 

Also, when I attempt to Email customer support, the wrong Email program opens.

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Torchy61
ZubaZ
Join Date 11/2001
+917 sdemployee
Reply #1 August 20, 2012 3:00:42 PM
from Stardock ForumsStardock Forums

https://esupport.stardock.com/index.php?/Tickets/Submit will get you to support.

Have you installed Theme Manager?  I believe that file is a *suite and will TM installed first.

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Torchy61
Torchy61
Join Date 02/2008
+2
Reply #2 August 20, 2012 4:58:26 PM
from Stardock ForumsStardock Forums

Yes, I have Theme Manager installed.

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Torchy61
Torchy61
Join Date 02/2008
+2
Reply #3 August 20, 2012 5:08:44 PM
from Stardock ForumsStardock Forums

Nevermind!  Got it to work.

 

Thank you for replying.

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Torchy61
Rosco_P
Join Date 07/2009
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Reply #4 August 21, 2012 8:40:17 AM
from Stardock ForumsStardock Forums

Quoting Torchy61,
reply 3
Nevermind!  Got it to work.

What was your secret?

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Torchy61
Wizard1956
Join Date 01/2008
+2202
Reply #5 August 21, 2012 8:49:13 AM
from WinCustomize ForumsWinCustomize Forums

I didn't see a Dragon Premium Theme in the gallery but there was a Dragon MyColors Theme at one time from which  the WB could be extracted.

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Torchy61
ZubaZ
Join Date 11/2001
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Reply #6 August 21, 2012 9:17:42 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Wizard1956,
reply 5
I didn't see a Dragon Premium Theme in the gallery but there was a Dragon MyColors Theme at one time from which  the WB could be extracted.
You mean this?  https://www.stardock.com/products/themes/suites/inspired/dragon 

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Torchy61
Wizard1956
Join Date 01/2008
+2202
Reply #7 August 21, 2012 11:40:36 AM
from WinCustomize ForumsWinCustomize Forums

Quoting Zubaz,
reply 6

Quoting Wizard1956, reply 5I didn't see a Dragon Premium Theme in the gallery but there was a Dragon MyColors Theme at one time from which  the WB could be extracted.You mean this?  https://www.stardock.com/products/themes/suites/inspired/dragon 

Now how did I miss that? 

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