What a load of bullshit. I've been going through this for 3 days now trying to get my games I paid for back on my new PC. Here is the Second response after I tried using an older version of Stardock Central to retrieve my games.
"It seems that you are running the older version of Stardock Central, you will have to uninstall that as it is no longer supported and download the new Stardock Central from here: https://www.stardock.com/stardockcentral"
So I download that and it installs on my C drive without giving me any options. I configure it to download onto a different drive only to find that I can't use it to get my games. I down load the piec of shit gamestop app and waiste an hour trying to figure out how it is supposed to link and know that I paid for these games years ago. Then I see you cant even buy the games off there only in bundles............ I'm ready to pull my hair out.