I paid for this and cant download scenes?

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You are currently at your download limit. (92376486 / 52428800)

Is this what I am to expect or is this some error? I paid for the software,why are my downloads limited?

deskscapes

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DaveRI

Join Date 09/2003

+477

I'm not sure whether on not a purchase of DeskScapes removes the download cap, but I'm thinking it would. I could be wrong.

Try logging off of WinCustomize, going to a blank page, clearing your browser history and cache, then logging back into WinCustomize. You would of course need to be logged in while you're downloading.

Hopefully that will do it.

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Island Dog

Join Date 06/2003

+1048

Yeah, until you log-off and clear cookies the site doesn't know your status level has changed.

After that you should be set.

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Let us know if that doesn't work or email support@stardock.com and we'll help you out.

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I had the same problem. Wincustomize said because I hadn't bought anything, I've reached my "download limit" for free stuff, and that if want to continue free downloads I need to make a donation for all the people who keep the site going, someting like $7.50 a month to continue, because I'm not a customer. (lol - donation)

But I did buy something, Deskscapes!! So, I thought about it for a while and then noticed the "log in" button. After logging in, the button would say "log out", right? So I logged in and the site recognized me as a customer/member with unlimited downloads. I haven't had a problem since.

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