Hey, Uvah...I'd suggest you deal with sales@stardock.com
No one can help you through Forums with this type of problem....and even the Moderators will tell you pretty much what I have.
You'll have to wait until the folks are back from Thanksgiving, though.
"Hear ye, hear ye, Stardock employees will be on an extended break from November 25th through the 28th for Thanksgiving. We will be returning on Monday the 29th, and we want to wish all of you a Happy Holiday, and hope you have slightly more food than you can stand!"