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Bender50
Bender50
Join Date 05/2001
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Cannot Install SkinStudio from Stardock Central

April 22, 2004 3:05:22 PM from WinCustomize ForumsWinCustomize Forums
Hi, I am having a great deal of trouble installing SkinStudio
from Stardock Central, here is the error log.

Can anyone help me?

Stan

****** TEXT ****


[Application]
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 1.30.267, build: 47

[System Information] -
Platform: Microsoft Windows Windows 2000, 5.0.2195 Service Pack 4
Display: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Driver Version: 6.14.10.3762
System Dir: C:\WINNT\system32
Time / Date: 12:57:52 Thursday, April 22, 2004
DartSock.dll 2.8.0.4 : 11/22/2002 07:00
DartObjects.dll 1.0.43.0 : 10/10/2000 07:00
DartWeb.dll 1.8.0.4 : 11/25/2002 07:00

[Installing] -
Server: http://sdcentral2.stardock.com
Server Dir: public
Network Id: odnt
Name: SkinStudio Professional
App Id: sp
Installed: False
Version: 4.20.018
Type: production
Reg Key: SkinStudio
Install Dir: C:\Program Files\Stardock\Object Desktop\SkinStudio
Exe: sknstdio.exe
Last Updated: 04/02/2004


[Installation] -
Download: C:\Program Files\Stardock\SDCentral\data\public\sp\production\sp.xml 0 (http error -10)
Result: Installation failed



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Bender50
yrag
Join Date 08/2001
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Reply #1 April 22, 2004 3:28:44 PM
from WinCustomize ForumsWinCustomize Forums
How many times did you get this error..??
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Bender50
Bender50
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Reply #2 April 22, 2004 3:32:54 PM
from WinCustomize ForumsWinCustomize Forums
Every time i try it.

I get

[Installation] -
Download: C:\Program Files\Stardock\SDCentral\data\public\sp\production\sp.xml 0 (http error -10)
Result: Installation failed




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Bender50
yrag
Join Date 08/2001
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Reply #3 April 22, 2004 3:36:08 PM
from WinCustomize ForumsWinCustomize Forums
Go to that file...is that .XML file really there?



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Bender50
Bender50
Join Date 05/2001
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Reply #4 April 22, 2004 3:43:45 PM
from WinCustomize ForumsWinCustomize Forums
yes , in beta folder and production folder
Should i just run it?



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Bender50
yrag
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Reply #5 April 22, 2004 3:50:25 PM
from WinCustomize ForumsWinCustomize Forums
No...don''t use anything in the Beta...try this...delete that .XML file (production) to the Recycle bin and try the install. If it doesn''t work and we need it back, then we can restore it from there.



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Bender50
Bender50
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Reply #6 April 22, 2004 4:02:11 PM
from WinCustomize ForumsWinCustomize Forums
Tryed that, didnt work , put it back
Any idea what " (http error -10) " means




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Bender50
yrag
Join Date 08/2001
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Reply #7 April 22, 2004 4:05:16 PM
from WinCustomize ForumsWinCustomize Forums
You got a Firewall and/or AV proggie up and running?



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Bender50
Bender50
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Reply #8 April 22, 2004 4:37:16 PM
from WinCustomize ForumsWinCustomize Forums
Both, network firewall and AV, tryed to disable the AV and run, still nothing
You would think i would be able to install the other programs , never a problem
with WB, FX , etc. no problems with SS till about two weeks ago..?



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Bender50
yrag
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Reply #9 April 22, 2004 4:42:52 PM
from WinCustomize ForumsWinCustomize Forums
I assume you''re using Stardock Central to install this. They''ve made some changes the last couple of weeks and that Network Firewall might be causing a problem . There''s been several updates out lately with other SD apps....did you have any problems with them?



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Bender50
Bender50
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Reply #10 April 22, 2004 5:06:32 PM
from WinCustomize ForumsWinCustomize Forums
I just updated some apps from SD a short time ago, in fact i am running the beta
WB 4.29f(rc).002, update date april 1 and DesktopX beta 2.19a(.002 , update date mar 29
and Iconpge 2.5 , april 3, so they must have made some big changes after that
i dont seem to be able to update anything now, what do you suggest i do?



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Bender50
yrag
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Reply #11 April 22, 2004 5:20:10 PM
from WinCustomize ForumsWinCustomize Forums
There''s been , from what I see, about 3 updates since then (WB, SS and Theme Manager). If it won''t let you update any of them (assuming you show thwm as updates) then you might want to try a re-install of SDC...if you want to try then download this http://storage.stardock.com/files/sdcentral_current.exe install it right over the one you have and let it auto update . The one thing you should do before you re-install is Delete the contents of C:\Program Files\Stardock\SDCentral\Temp (leave the Temp folder there, just Delete the contents)



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Bender50
yrag
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Reply #12 April 22, 2004 5:22:46 PM
from WinCustomize ForumsWinCustomize Forums
BTW: if you don''t show any of those updates (WB,SS and Theme Manager) let me know ''cause that''s another problem altogether.



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Bender50
Bender50
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Reply #13 April 22, 2004 5:50:05 PM
from WinCustomize ForumsWinCustomize Forums
yrag, looks like you have fixed my problem, installs going write now,
Thanks a bunch. Have a great day..



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Bender50
yrag
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Reply #14 April 22, 2004 5:56:49 PM
from WinCustomize ForumsWinCustomize Forums
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