Rock solid. I think you completely understand the direction Impulse needs to go in.

You are acutely aware of the problems of worldwide access to the impulse games and that is good. This is one of the big hurdles you have to pass. Being a Norwegian using Impulse is a challenge as so many games are of limits.

I wish you all the luck in putting down steam a notch!

I continue to be amazed by your business practices.  In a world largely void of customer service you are quite the "throwback".  When I was making the decision to pre-order Elemental, I struggled a bit.  Essentially, we were each making a $50 investment in a private company with no ability to look behind the glass.  The credit crunch and small business cash flow problems are all the rage in the news.  Any of us would be justified to fear our $50 investiment may not net a return (i.e. finished product).  However, after seeing this level of transparency; when it is clearly not required, I'm happy to have provided a bit of cash flow for your operations.  Can't wait for the return on my investment! 

Last year's report was a very enjoyable read, and I bet that this year's will be too.

Good job Stardock

The SP to MP has been brought up numerous times. It's unfortunate that that only 4% of the users are women, though I can't say I am entirely surprised. I suspect Steam isn't much better considering there is pretty much zero attempts to attract women gamers. I, however, enjoy the service a lot more than Steam so far.

Now the one world, one price. That was interesting. It was also a noble attempt that will probably show up years later saying Stardock was too ahead of its time for that sort of thing. Hell some companies aren't even willing or can't handle worldwide releases which, imho, only encourages impatient pirates.

I just finished reading the report and am impressed by Frogboy's rather frank view of the slice of the world he and Stardock inhabits.  I find it quite refreshing to read a no-nonsense report, given my normal daily diet of media fluff.

It's great to know this, not just as a customer but also as a person who plays games, lots of interesting stats.

If only all companies were like yours...

From the stats, I think we can see more people use Impulse for non-Stardock related applications.

I think the report is great, but the main problem that most of digital distribution platforms are orientated towards Americans. Understandably they are the ones that have and are willing to spend the most money but they are also the ones that are getting “consolesed”.

Digital distribution has an opportunity to be something very big but it is doing too little too slow. All the improvements are always welcome, but as I see now no one sees the big picture. I really hope Stardock will be the first ones to realize it as I really love the politics they are propagating (bill of rights, game returning and other things).

By the way I don’t think I am smarter than any one I just thin I have a different view of the world from where I live.

I was particularly interested in the phasing out of the one price model for a regional pricing scheme.  Will that finally make those right now US-only games available worldwide?  And if so, at what currency rate?  The only good piece of advice I could give is, don't use the most notable competitor's price scheme. 

Interesting read, Brad

offtopic:

2of3 waves to joasoze from Kristiansand

It was a good read, cant wait to see the future of it..

and to 2of3 and joasoze, /wave from Oslo.