32 or 64-bit? You just want to be sure to grant access to multipl.exe, multisrv32.exe (or multisrv64.exe if 64-bit) and allow tcp communication over port 30564.

During installation, Multiplicity should add the appropriate firewall rules to the Windows Firewall. You may be try right clicking the system tray icon and choose "Wizard", then go through that to have it try re-adding the firewall rules.

Mike

I read an article about having to grant special router permissions for some programs to gain access to the internet... usually games, but there are others that apparently require it

I don't know if this is your problem, but this info on 'port forwarding' may be helpful.

Yes, this will be fine.  In fact, that's what I have in front of me now!

Make sure that not only are exceptions made in the firewall, but in other aspects of Kaspersky as well.  Multiplicity could be getting flagged as something bad, as it's not uncommon for heuristic engines to see an app capturing keystrokes/mouse movements and think "key logger".

then it's running.  Verify that the Multiplicity service is running on any secondaries as well in the services management console (services.msc)

You shouldn't need any port forwarding, as Multiplicity is connecting machines on the same LAN

Homegroup settings shouldn't affect Multiplicity

From the sound of your setup there may be some interesting network settings going on here that may not be accounted for in Multiplicity,  I would suggest e-mailing support@stardock.com so we can get some more details on the network setup and your Multiplicity settings.  Also, my first question is probably going to be if both these machines have IPs on the same subnet, or if you're trying to connect across subnets.

I meet the same problem and can't not re-use this soft. Multiplicity always disconnect...  , sometime when i click troubleshooting and getback the notice: Multiplicity was able to connect to this machine without any problems. if you having problems please try running this troubleshooter on the secondary machine. when I replace the main machine, still disconnect. I try to backup my window by Ghost, this way notice that,

Can't you show me the detail way to re-install it? My first computer have Kaspersky and run on window xp, the second computer install window 7.

This software very useful.

Go to Start->start search; "windows firewall" and right click the "windows firewall with advanced security" then choose "run as administrator." Under the "Inbound rules," open the "Multiplicity" rules, go to the advanced tab, and enable the radio button, "all profiles."

Beyond that, do you have another firewall that might be interfering? Are these 32-bit or 64-bit machines?

Mike

Is the Multiplicity service installed correctly and running:

Try downloading this (via Internet Explorer): link

Run that as administrator and see if that maybe helps your problem.

Mike

This gives me this:

- 32-bit OS Detected
ERROR: The system was unable to find the specified registry key or value.
Registry information for Multiplicity incomplete!
Press any key to continue . . .

I've done that more than once.

I'm having a similiar problem but I got the home group to work.  My 2ndary compary just stopped working.  And now today it just freezes for 10 secs and stops.  Troubleshooting said "it was the mulitplicity winlong dll is not running."  Both are Win 7 Pro x64 machines are on same physical switch.

What I find most interesting in your PDF is that I should be running a multipl x64 process neither machine has an x64 despite me downloading the x64 version.  Did I download the wrong one?  Or do I need to use the above bats to clean out my settings and start fresh.

Also had this whole thing running for about 3 weeks.  Copy/Paste stopped working after the first week.  And Now all these problems is there some large problem I am missing?

Well I tried a clean install about 4 times now.  On the secondary machine.  And now it seems that my connection is getting disconnected like every 30 secs.

I also like one of the previous posters tried the reset batch filte for vista and now I am seeing an Mp~Vista32.exe and inaddition to a very new 64bit process.  But now the win.dll missing has appeared.

I will uninstall again and try the clean registry patch.  <fingers crossed>

Additionally you recommend an re-install.  I failed to disclose --> I have only been re-installing the secondary machine.  Should the primary be reinstalled as well?

So Shirley,

How do I get past this inpass?  2 machines same problem(make that 4 machines now!).  At this point i'm considering purchasing a java app that copys my clipboard between computers(slow but it gets the job down).  Trying to figure out if the professional version was worth it ...  Dropbox has been getting me by but find this very frustrating as the Clipboard copy function doesn't even work!    Synergy seems a far more cost savy solution since none of the extras seem to function on win7 (possibly all) native x64 os.

@!#$.

Please advise.

This is UNsatisfactory!!