Search
Forum Home | Login

blinds 7 keeps crashing

2 Pages1 2 
skibadee
Neil Banfield
Join Date 04/2001
+1112 sdemployee
Reply #26 December 5, 2009 9:09:35 AM
from WinCustomize ForumsWinCustomize Forums

Quoting gmc2,
reply 25
you guys are funny.

I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group. I'm thinking it might not be a individual/isolated problem but something with a recent update. I saying all this in totally good humor. I'm just trying to helpful and since it is not a critical error, happens only on shut down for me, I could care less. but you all might want to kick this upstairs to at least have a look see??? I don't think I'd waste my time initiating a trouble ticket for this, not something I could correct (IMHO).


appcrash

By gmc2 Posted November 30, 2009 6:06:50 PM

since my last impulse update wb7 has had a couple of application crashes.

don't know if the details matter,but...

Problem signature:

Problem Event Name: APPCRASH

Application Name: SevenConfig.exe


as I mentioned it has just start happening recently. I visited the impulse site to turn off my automatic updates, which of course updated before I could turn it off and since then...
 

If this is happening on shutdown then you must have the WB config window open at shutdown as thats all sevenconfig does.

Reason for Karma (Optional)
Successfully updated karma reason!
skibadee
Hankers
Join Date 04/2004
+545 moderator
Reply #27 December 5, 2009 9:23:31 AM
from WinCustomize ForumsWinCustomize Forums

you guys are funny.

I posted the same issue over in windowblinds cause well, it was a wb problem, but no. Hankers said I needed to post this over here and Rosco_P says to pass it on to the support group.

There is a difference in the Stardock WinCustomize 'support' forum and forwarding your issue in an email to support@stardock.com. When you post something in the WinCustomize forums you are most likely to receive the majority of help from members just like you and unless the posting is in the 'Support' section of the forums then it is unlikely to be seen by Stardock support.

I suggested you make your post in the Support section of the forums as Stardock support do monitor that section. When Rosco_P requested you contact support@stardock.com was for you to initiate a trouble ticket so that support could work with you individually on your issue.

No one is trying to be funny in these suggestions as our intent is only that you get your issue resolved.

Reason for Karma (Optional)
Successfully updated karma reason!
skibadee
gmc2
Join Date 11/2003
+296
Reply #28 December 5, 2009 4:32:26 PM
from WinCustomize ForumsWinCustomize Forums

If this is happening on shutdown then you must have the WB config window open at shutdown as thats all sevenconfig does.

I don't see any WB configuration window, or at least anything identified as such? however the only WB window open is the opening window, the one that shows downloaded skins.

EDIT: that is the window you're mentioning I believe. So, I need to close the opening window in order to shut down the program? END:

initiate a trouble ticket so that support could work with you individually on your issue.

my point here is that I don't necessarily believe this to be my issue. and being that the crash is not fatal or critical, I figured passing along the info should be sufficient.

No one is trying to be funny

Reason for Karma (Optional)
Successfully updated karma reason!

Sign Up or Login and this ad disappears!
There are many great features available to you once you register. Sign Up for a free account and browse the forums without ads.

skibadee
Jafo
Join Date 03/2001
+1847 sdemployee
Reply #29 December 5, 2009 5:21:10 PM
from WinCustomize ForumsWinCustomize Forums

EDIT: that is the window you're mentioning I believe. So, I need to close the opening window in order to shut down the program? END:

Yes...

Reason for Karma (Optional)
Successfully updated karma reason!
skibadee
skibadee
Join Date 05/2006
+29
Reply #30 December 6, 2009 12:30:53 AM
from WinCustomize ForumsWinCustomize Forums

Hankers I did do that some one else said the funny part he or she has a different problem. stardock are sorting my problem at the moment just waiting on a fix thx rosco_p.

Reason for Karma (Optional)
Successfully updated karma reason!
skibadee
Neil Banfield
Join Date 04/2001
+1112 sdemployee
Reply #31 December 6, 2009 9:06:17 AM
from WinCustomize ForumsWinCustomize Forums

Problem signature:

Problem Event Name: APPCRASH

Application Name: explorer.exe

Application Version: 6.1.7600.16404

Application Timestamp: 4a765771

Fault Module Name: WBLIND64.dll

Fault Module Version: 7.0.0.0

Fault Module Timestamp: 4b018d34

Exception Code: c000041d

Exception Offset: 000000000002ec0e

OS Version: 6.1.7600.2.0.0.256.1

Thanks for this report.  I have high hopes we have located the issue and the next WB build will resolve this.  Look for a beta this week.

Reason for Karma (Optional)
Successfully updated karma reason!
skibadee
skibadee
Join Date 05/2006
+29
Reply #32 December 7, 2009 9:38:02 PM
from WinCustomize ForumsWinCustomize Forums

sounds good neil thx.

Reason for Karma (Optional)
Successfully updated karma reason!
skibadee
skibadee
Join Date 05/2006
+29
Reply #33 December 10, 2009 5:52:39 AM
from WinCustomize ForumsWinCustomize Forums

any news on  that beta neil?

Reason for Karma (Optional)
Successfully updated karma reason!
2 Pages1 2 
View all recent posts
Mark all posts as read Delete cookies created by the forum Return to Top
Stardock Forums v        Server Load Time:   Page Render Time: