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Frogboy
Frogboy
Join Date 03/2001
+2419 sdemperor

Impulse gets integrated customer ratings

October 8, 2009 11:36:09 PM from JoeUser ForumsJoeUser Forums

Ever wanted to see what people who actually bought a given game or application truly think of something? Impulse now supports customer reviews – from within Impulse, users can rate their games and applications on a scale from 1 to 5 stars.

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Rate the games and applications you have within the Impulse client

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The explore page on the ImpulseDriven.com website as well as within the Impulse explore tab will now display customer ratings.

Because of the ease of rating, the developers of Impulse believe that the programs will receive a much more accurate rating than what has traditionally been possible and in addition ensures that only those who actually have the program can rate.

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Frogboy
Kitkun
Join Date 06/2008
+175
Reply #1 October 9, 2009 12:11:06 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Been wondering when these'd show up.

 

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Frogboy
GeneralEtrius
Join Date 04/2007
+62
Reply #2 October 9, 2009 12:31:14 AM
from GalCiv II ForumsGalCiv II Forums

Sounds cool. Hopefully Impulse will one day beat Steam.

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Frogboy
Strand
Join Date 05/2003
+13
Reply #3 October 9, 2009 12:59:58 AM
from Elemental ForumsElemental Forums

I have Impulse installed on more than one machine.  Up till now I've been rating games haphazardly, with the result being that I have different ratings across all the machines.  How does this new system take that into account?  Are my ratings now stored on your servers, and if not would it be possible to have ratings saved to my account instead of stored locally?

Are we perhaps going to get customer reviews as well at some future point?

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Frogboy
Sareln
Join Date 05/2007
+19
Reply #4 October 9, 2009 1:25:54 AM
from Stardock ForumsStardock Forums

Would it be possible to display a game's distribution of ratings, so that we can see if a 2.5 rated game has only 5's and 1's, or if it's mostly 3's and 2's?  Sorta like Newegg?  This wouldn't be on the main buy page (takes up too much room), but would be good information to have acess to.

Also, if customer reviews start being used, a "was this helpful to you button" on the review and an ability to rank reviews by helpfulness would be nice (as Amazon).

As a small aside -- I've always been annoyed at the popularity lightning bolts in the impulse store, mostly because I'm browsing for good, interesting games and don't particularly care how well a game is selling.  It felt like it was an attempt to translate a sales number (a rather dubious metric in digital distribution, as Mr. Wardell has pointed out from time to time) into a game recommendation, hopefully with the user ratings coming in, that feeling will vanish.

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Frogboy
ToJKa
Join Date 02/2008
+9
Reply #5 October 9, 2009 9:03:30 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Good idea, i've always trusted more to the opinion of the customers rather than the reviewers.

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Frogboy
aLap
Join Date 08/2003
+16
Reply #6 October 9, 2009 10:23:46 AM
from Stardock ForumsStardock Forums

Nothing like a good reading... but this is a nice starting point.

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Frogboy
Trigeminal
Join Date 07/2008
+89
Reply #7 October 9, 2009 10:57:03 AM
from Demigod ForumsDemigod Forums

Quoting Kitkun,
reply 1
Been wondering when these'd show up.

Me too, I was planning to suggest it yesterday, as it seemed it might never happen without a little push, and then I noticed it was already up.  Thought I missed the memo.

 

Quoting Strand,
reply 3
I have Impulse installed on more than one machine.  Up till now I've been rating games haphazardly, with the result being that I have different ratings across all the machines.  How does this new system take that into account?  Are my ratings now stored on your servers, and if not would it be possible to have ratings saved to my account instead of stored locally?

I agree reviews should be stored server side on a per acount basis.

Quoting Strand,
reply 3

Are we perhaps going to get customer reviews as well at some future point?

Would be a nice addition to improve the community.  Seems very natural.  Gamestreamer.net, an impulse competitor that I have not tried, seems to have some really great examples of this.

Quoting Sareln,
reply 4
Would it be possible to display a game's distribution of ratings, so that we can see if a 2.5 rated game has only 5's and 1's, or if it's mostly 3's and 2's?  Sorta like Newegg?  This wouldn't be on the main buy page (takes up too much room), but would be good information to have acess to.

 

Love it!!!

Quoting Sareln,
reply 4

As a small aside -- I've always been annoyed at the popularity lightning bolts in the impulse store, mostly because I'm browsing for good, interesting games and don't particularly care how well a game is selling.  It felt like it was an attempt to translate a sales number (a rather dubious metric in digital distribution, as Mr. Wardell has pointed out from time to time) into a game recommendation, hopefully with the user ratings coming in, that feeling will vanish.

I agree.

 

I would also like videos and demo links to be a bit more present.

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Frogboy
Zanyth0x42
Join Date 07/2008
+4
Reply #8 October 9, 2009 11:38:56 AM
from Stardock ForumsStardock Forums

This is nice, though having something like Steam has for Metacritic would be great too

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Frogboy
Sareln
Join Date 05/2007
+19
Reply #9 October 9, 2009 6:40:39 PM
from Stardock ForumsStardock Forums

Looking at the store today, I think it would also be a good idea to make explicit the 0 star setup as being "unrated", and put in some threshold number of ratings for the customer rating to be displayed.

An explicit "unrated" status helps new launches avoid getting egg on their faces for not being rated yet (since right now, unrated looks a heckuva alot like 0/5 stars).

The display threshold would help obviate the problem of a display rating being based on only one or two ratings... though implementing a display of the ratings distribution would also solve that problem.  As to actual threshold number, well, I don't have access to the numbers, so I'll leave that up to the peopel who do.

Metacritic has it's uses, but I'm not the hugest fan of it, since it still reflects what a publisher has paid for as far as good press goes and is suceptible to non-owners of a game voting on the press or their fanboyism, rather than the actual experience.  If Stardock wanted to fold in metacritic into the whole rating system, I think it should fetch both the user-rating and the reviewer rating and display them side-by-side.

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Frogboy
Zanyth0x42
Join Date 07/2008
+4
Reply #10 October 10, 2009 1:54:27 AM
from Stardock ForumsStardock Forums

Great points and I agree, showing both the ratings would be best!

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Frogboy
Picciu
Join Date 04/2006
+1
Reply #11 October 10, 2009 4:48:40 AM
from Stardock ForumsStardock Forums

Would be good to have a small number near the stars that say how many people rated that game.

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Frogboy
Picciu
Join Date 04/2006
+1
Reply #12 October 10, 2009 4:47:37 AM
from Stardock ForumsStardock Forums

Would be good to have a small number near the stars that say how many people rated that game.

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Frogboy
HOOVERDAM
Join Date 02/2007
0
Reply #13 October 24, 2009 3:30:27 AM
from Stardock ForumsStardock Forums

How are people rating games that have not been released yet? I have dragon Age on preorder and notice it has a 3 star user rating. No one has seen this game on impulse yet I thought this star rating could only be used by people who bought the game?

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Frogboy
Trigeminal
Join Date 07/2008
+89
Reply #14 October 25, 2009 10:36:39 AM
from Demigod ForumsDemigod Forums

Quoting HOOVERDAM,
reply 13
How are people rating games that have not been released yet? I have dragon Age on preorder and notice it has a 3 star user rating. No one has seen this game on impulse yet I thought this star rating could only be used by people who bought the game?


Wondered the same thing.  I have to figure an employee from stardock downloaded pre-release and follishly downrated.  I say foolishly because it causes questions like these.

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Frogboy
Kitkun
Join Date 06/2008
+175
Reply #15 October 25, 2009 1:04:13 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Most likely 3 stars is just the default starting rating.

 

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