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axelhoch
axelhoch
Join Date 07/2007
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WB 6.4 installs but doesn't work

July 23, 2009 5:16:10 PM from Stardock ForumsStardock Forums

I installed WB 6.4 and I can get as far as selecting a new skin. Then, when I press the button "apply my changes" nothing happens. Any ideas? Thanx

 

windowblinds
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axelhoch
Hankers
Join Date 04/2004
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Reply #1 July 23, 2009 5:39:10 PM
from WinCustomize ForumsWinCustomize Forums

Open the WindowBlinds Configuration screen and click on "System info" then click the "Copy text" button. Paste that info here.

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axelhoch
axelhoch
Join Date 07/2007
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Reply #2 July 23, 2009 7:06:15 PM
from Stardock ForumsStardock Forums

WindowBlinds version : WindowBlinds 6.4 (build 73 x86)

WindowBlinds is installed correctly on this PC
WindowBlinds appears to be activated on this PC
Your machine does not support per pixel borders on WindowBlinds skins.

This is because :

Your computer graphics hardware does not support acceleration of per pixel alpha.  WindowBlinds requires this for per pixel alphablended borders as without it performance would be poor.  Please see if you can obtain new drivers for your graphics hardware.  Recent ATI & NVIDIA boards should support this feature.  Onboard graphics tend not to.

(Default Monitor) 1 is attached to ATI MOBILITY RADEON 7500 

Wblind.dll      2009/03/24 14:04:20
Wbsrv.dll      2009/03/24 14:04:58
Wbconfig.exe      2009/03/24 14:04:20
Wbload.exe      2009/03/24 14:04:14
Wbhelp.dll      2004/09/18 16:37:07
Wbui.dll      2009/03/24 14:04:05
Tray.dll           2009/03/24 14:04:21
Screen.exe      2009/03/24 14:04:09

I was finally able to get WB 6.4 to work by installing a version 5.0 and then upgarding it (sounds crazy but it worked). Then everything was fine and was able to load three or four different skins. However, when I loaded Aero Metal it loaded fine but from that point on was unable to change to other skins. Strange!

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axelhoch
Hankers
Join Date 04/2004
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Reply #3 July 23, 2009 7:57:53 PM
from WinCustomize ForumsWinCustomize Forums

Have you tried checking the ATI site for updated drivers?  It may be a good idea to contact support@stardock.com and start a trouble ticket.

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axelhoch
Lantec
Join Date 07/2003
+346 wcwizop
Reply #4 July 23, 2009 8:36:59 PM
from WinCustomize ForumsWinCustomize Forums

You need to be careful updating mobility card drivers. Many laptop manufacturers have their own version of the ATI drivers so check with them first.

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axelhoch
Mark Phelps
Join Date 01/2003
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Reply #5 July 25, 2009 11:49:03 AM
from WinCustomize ForumsWinCustomize Forums

AMD/ATI has dropped support for your card (and lots of others) from their current drivers.  The last Catalyst version that is likely to work for you is 9.3.1.  Their site has a link to their "older" drivers.  Use that link.  This will work if you're running Vista or XP.

If you're running Windows 7, there are NO drivers for your card (and the other legacy cards as well).  You will have to install the Vista drivers in compatibility mode.

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