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kverhoev
kverhoev
Join Date 12/2008
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'This release of skinstudio 6 has detected an installation error'

December 9, 2008 2:54:17 PM from Stardock ForumsStardock Forums

When I install SkinStudio 6 Professional from Impulse, and start the program I recieve the following error message; 'This release of skinstudio 6 has detected an installation error'

I have run a uninstall SkinStudio 6 Professional and WindowsBlind 6 from Impulse, removed 'C:\Program Files\Stardock\Object Desktop\SKS' and 'C:\Program Files\Stardock\Object Desktop\WindowBlinds' folders.

Then I run install SkinStudio 6 Professional and WindowsBlind 6 from Impulse, after that I get the same error message, when I run SkinStudio 6 Professional, WindowsBlind 6 runs fine.

Windows Vista Ultimate SP1

skinstudio
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kverhoev
ObiRon
Join Date 08/2006
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Reply #1 December 27, 2008 3:10:32 AM
from Stardock ForumsStardock Forums

I get the same problem! Good luck! I have been waiting for a fix for months. The people at StarDock have convinced me that they really don't care as long as they get your money. If you have a problem they throw you at this forum and no one here can fix this problem.

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kverhoev
Neil Banfield
Join Date 04/2001
+1104 sdemployee
Reply #2 December 27, 2008 5:24:33 AM
from WinCustomize ForumsWinCustomize Forums

That error message means that key dlls cannot be located.

Did you alter the install directory for WindowBlinds, or alter the registry to move where WB stores the skin files?

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kverhoev
ZubaZ
Join Date 11/2001
+917
Reply #3 December 28, 2008 6:58:51 PM
from WinCustomize ForumsWinCustomize Forums

The people at StarDock have convinced me that they really don't care as long as they get your money. If you have a problem they throw you at this forum and no one here can fix this problem.
Stardock support tries to deal with folks like they would like to be treated.  II can't imagine them not being able to give you satisfaction.  Do you have a case #?

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kverhoev
ShelbyGT_The_Car
Join Date 01/2004
+103
Reply #4 December 28, 2008 8:00:37 PM
from WinCustomize ForumsWinCustomize Forums

I get the same problem! Good luck! I have been waiting for a fix for months. The people at StarDock have convinced me that they really don't care as long as they get your money. If you have a problem they throw you at this forum and no one here can fix this problem.

This is the first time I have heard of your problem here at this forum.

1. Please explain your problem in more detail. Not what you think of Stardock support please...

2. If you want real help we need to know what it is you are really trying to do with the software.

Such as what are the specs for the system you are installing on. What firewall and anti-virus and/or anti-spyware programs you are using.

We will be glad to help you with your problem and for sure can get it working right for you.

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