I'm on WC, Zu. Apologies...
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I just thought it'd be 'easier' than doing all the steps you described. It's also true that not all the wizops are around all the time....it was more of an 'organizational' thing.....make sense? It's ok to call me an idiot. I know there's a heck of a lot I don't understand/know about.
I can't find the "WC Site Issues" area that you describe...so I thought (nice for a change, huh?) maybe it should be in the Forum Categories listing area in the upper right corner...again, an "availability" thought....ie for 'buttons that don't work", or icon/avatar...whatever problems so that it might be easier (more available?) to get things fixed or see if there are others with similar problems who've already gotten an answer and lessen the 'burden' on the busy wizops/admin or tech support people....this making any sense?