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Uranium - 235
Uranium - 235
Join Date 09/2006
+5

Store blew up.

July 11, 2008 8:09:54 AM from Stardock ForumsStardock Forums

True story. Cart software shit the bed. Been down for several hours.

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Uranium - 235
vStyler
Join Date 11/2004
+919
Reply #1 July 11, 2008 8:28:50 AM
from WinCustomize ForumsWinCustomize Forums
Nicely put   
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Uranium - 235
Pixeleo
Join Date 04/2008
+53
Reply #2 July 11, 2008 8:30:23 AM
from WinCustomize ForumsWinCustomize Forums
And I still don't get it
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Uranium - 235
jpkylegirl
Join Date 04/2006
+21
Reply #3 July 11, 2008 8:42:19 AM
from WinCustomize ForumsWinCustomize Forums
The store is up, and working properly.  Can you give more details as to what issues you're having?
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Uranium - 235
Uranium - 235
Join Date 09/2006
+5
Reply #4 July 11, 2008 8:55:23 AM
from Stardock ForumsStardock Forums
The store is up, and working properly.  Can you give more details as to what issues you're having?


Any time I try to access any kind of cart software (add to cart, view cart, part of checkout), I get dumped to an error page.

Stardock Store Page Error.
Sorry, there was a problem loading this page.
Our staff has been notified of the error and will investigate it.

If you would like to reference this error, please email sales@stardock.com and include the
reference number "6eee6221-8ff9-4195-a778-5309b748e04f".


Does this through Firefox 2.0.0.15 and IE7. And via Impulse.

I can browse the store, but I can't actually BUY anything.
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Uranium - 235
Uranium - 235
Join Date 09/2006
+5
Reply #5 July 11, 2008 9:51:19 AM
from Stardock ForumsStardock Forums
Hello?   
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Uranium - 235
ZubaZ
Join Date 11/2001
+917
Reply #6 July 11, 2008 9:59:14 AM
from WinCustomize ForumsWinCustomize Forums
It's not chat; it's a forum.    And there may be other folks waiting for support. 
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Uranium - 235
jpkylegirl
Join Date 04/2006
+21
Reply #7 July 11, 2008 10:00:45 AM
from WinCustomize ForumsWinCustomize Forums
Hmmm... what are you trying to purchase?  Maybe if I try to purchase what you're purchasing I can dupe the error.

Please be patient.  We can't be watching a forum thread every minute.  Someone will respond to your inquiries once they are read.

Thanks,
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Uranium - 235
Uranium - 235
Join Date 09/2006
+5
Reply #8 July 11, 2008 1:09:39 PM
from Stardock ForumsStardock Forums
Anything - any page I just click on cart from the first page and it'll dump to an error. Space Rangers 2, Object Desktop... maybe something with my account?
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Uranium - 235
starkers
Join Date 05/2004
+1153
Reply #9 July 11, 2008 3:17:07 PM
from WinCustomize ForumsWinCustomize Forums
Hi, Uranium, I had the exact same issue the day before yesterday and it has been resolved satisfactorily. I sent off an email to Stardock sales with my reference number and the following day I received an email back with my serial No and purchase details, etc. If you do the same I am sure the issue will be promptly dealt with and your order fulfilled.
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Uranium - 235
DorkCoffeez
Join Date 03/2006
+115
Reply #10 July 11, 2008 5:12:35 PM
from WinCustomize ForumsWinCustomize Forums
The store is up and running now. It has been for a while. If you are still having troubles please let us know.
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