Concepts

Join Date 08/2007

Please for ther love of GOD help me get my icons back...

Listen my Icons In Vista x64 have been jacked for over a month and I just want to get them back to normal. They are all white blank icons and i have been waiting patiently for a fix and all i here is vista x64 is being worked on, WELL HURRY UP..!. I never enabled auto archive and system restore is off. If I have to reinstall my system to fix this i am going to be highly pissed off. This is my attempt to get an answer since replying to other post doesn't warrant one. If anything please release a hot fix.

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ZubaZ

Join Date 11/2001

+917

Start from the beginning.

What is wrong with your icons?
What version of IP are you currently running?
What did you do to get them in a "jacked-up" state?
What have you done to restore them to Windows default?

Have you created a case with Stardock support?

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Start from the beginning.What is wrong with your icons?What version of IP are you currently running?What did you do to get them in a "jacked-up" state?What have you done to restore them to Windows default?Have you created a case with Stardock support?

1. Blank and white image

2. 399.144

3. I purchased Stardock months ago

4. Everything under the sun besides reinstalling windows

5. No, but I thought that is what these help forums where for

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ZubaZ

Join Date 11/2001

+917

Your lack of useful responses makes it hard to assist. (

What icon package did you apply?
What happens when you apply new ones?
Have you adjusted the coloring settings at all.

Can you post a screenshot?

The forums are for community support . . so if no one has the same problem or has it but is unable to solve it you'll get little assistance and going through official channels might be your best bet.

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zubaz, he's saying the last build of IP is not vista64 compatible. some ppl are havijng issues with blank or what squares instead of icons. the last build of Ip that worked on vista64 is 3.20 and it isn't available on sdc or impulse. unless the user had the apps archived when updating, they're at a loss for IP and icons presently

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ZubaZ

Join Date 11/2001

+917

Thank you Snidley, for making this more clear.

Then a communication to support to 1) report the problem and 2) request 3.20 be sent to you might be the right thing to do.

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Your lack of useful responses makes it hard to assist. What icon package did you apply? What happens when you apply new ones?Have you adjusted the coloring settings at all.Can you post a screenshot?The forums are for community support . . so if no one has the same problem or has it but is unable to solve it you'll get little assistance and going through official channels might be your best bet.

Yes thank you for clearing that up

I will try sending a support to get 3.20 back because it worked fine then. Thanks.

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OK, I am getting no where with support so I am going to continue bumping this thread till i get this fixed.!

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OK, I am getting no where with support so I am going to continue bumping this thread till i get this fixed.!

From the Stardock support page - (please give up to 48 business hours for a response)
If you requested assistance by emailing support@stardock.com on the 5th and received an auto-reply with a ticket number then support has it and will get to you in the order that your request is at. Bumping this thread will not speed things up. Stardock support will get to it as quickly as they can.

FYI - re-submitting will just start the 48 hour clock again.

As has been mentioned previously, this forum is mainly used by community members to try and assist other members. Your particular issue does require Stardock support to resolve.

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I heard from them once and replied back and its been 48hrs. This has been dragging on for months now and it's not fair some of us are stuck with this problem. All i ever hear is we are working on it well I want a fix to get my icons back to normal I don't care if ip works or not. It worked with 3.20 on vista x64....!!!!

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May 5, 2008 12:24:13

will try sending a support to get 3.20 back because it worked fine then. Thanks.

May 6, 2008 20:48:45

I heard from them once and replied back and its been 48hrs.

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The best fix is upgrade to xp

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"system restore is off." And your thinking there was....? Not a good idea,imho. I simply don't understand why anyone would want it "off" Why bother making back-ups either? [quote "over a month" & "has been dragging on for months now"unquote] Seems to have screwed up your clock and calendar too.

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I just got it fixed on my own after a month of agonizing pain..! Finally. and I'm still waiting to hear back from support. I will never again use IP after this even if it does say it works on Vista x64.. NEVER AGAIN.! At least I still have WB to play with

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