I swear some people seem to have no sense of appreciation and/or they are incapable of expressing that sense of appreciation in a way that makes any sense.
Recently I've sold several items (movies and such) on Amazon.com. Doing a little house cleaning, and earning a few $$ to spend on other things that I might want instead of those older things. Mostly movies and such, maybe some video games, etc.
Anyway, I've dealt with enough transactions on Amazon now to know the rules there, and know that their shipping policies for sellers are Lame, that is lame with a capital L. They require sellers to do no better than ship items via media mail (for books, movies, video games, and the like). Something I wrote about last week. Something I wish that Amazon would change in the name of good customer service.
Having been burned by one buyer that couldn't count the number of business days that had passed and was distraught over the shipping time for a video game I sold used there, I determined once and for all that whenever possible I would avoid using media mail and instead would ship by First Class mail or Priority Mail if necessary. So, in the last few weeks while I've shipped off several items to individual buyers, I made sure to ship them First Class or Priority Mail. I did note in the ads for these items that upgraded shipping was *free* for buyers. I also took my time and sent each buyer a polite note to tell them when each item would be shipping (the very next business day in each case) and wishing the buyers well. And oh, yeah, I added a polite line saying that if the transaction went as smoothly as I hoped that I would greatly appreciate any feedback that the buyers left.
Oh, wait, I am looking for feedback?!!? Why yes, yes I am. Is it really too much to ask that buyers take a few minutes to leave feedback for their purchases? Is it really too much to expect that buyers that get top flight service might actually acknowledge that?
Considering the number of transactions I've had myself and seen others complain about that have had sellers never tell the buyers anything, and have sellers ship the absolute slowest method possible, waiting 2 or 3 business days before they actually ship items, and even then sometimes conveniently forgetting to ship the item for a few more days. Many sellers out there never bother to tell buyers anything and the buyer is left to wonder when or if they'll ever see the item they've paid for. It apparently takes those sellers too long to actually acknowledge the transactions they've been involved in, or it must be just a bit too much work for them on top of the work involved in shipping the items.
Oh well, 12 transactions, 2 feedback from the lot. I wonder how the buyers would appreciate it if I only delivered goods 1/6th of the time.
