Hi hi,
My computer's been fairly unstable lately, so I've been reinstalling my OS fairly frequently (playing with Vista until I discovered Creative's drivers are atrocious at the mo) but when I tried to reinstall WB, I get an activation error. It was working perfectly when I tried it last week. I logged into my Stardock account and noticed that the serial number there is actually a little different from the one I have noted from the original purchase e-mail, but neither of them appear to work. All I get is an 'Error' window, and a failure log as follows. Please advise, and thanks for your time!
Application start: 2007-7-27 11.55.21
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.
Application start: 2007-7-27 11.55.47
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
Please check the serial number that you have entered and ensure that it is associated with the email you used. Try to activate the product again. If you are using Stardock Central you can right-click on the product and attempt to activate without reinstalling. Please include this log file when contacting support@stardock.com.
Application start: 2007-7-27 12.1.5
Downloading test internet data...
Download: success
Test internet data - success
Mode 1, short info
Submitting activation request...
Download: success
Result parsing error (2)
Error activating the product
P.S (update) I've also tried downloading Stardock Central and installing and activating WB through that - the same error occurs.
