Did you perhaps use strange colors in the start menu? The icon names are displayed by default. If you hide the names, they will be displayed when you hover over them with the mouse.

Except for “Pin website...”, “Pin folder...” or “Pin file...”, where the mouse-over display of the name does not work when the names are hidden.

Can you upload a screenshot?

The issue here is there are two settings.

The one you have altered controls the global size of the icons, i.e. the base size of an icon.  This is something the original Windows 10 menu does not have.

The other one which is set to small controls the size the Windows 10 style menu uses itself for that icon.  Small is the smallest unit, Medium is 2x2, etc.  This is the same as in the original Windows 10 menu.  It allows for icons in a group that take more space than others.

You just need to set your icons to medium using the right click menu if you want them to use the medium icon (and have text) and then size down the global setting smaller or things will be very big.

Here's a screen copy of my start menu. I've only just purchased Start11 so I'm still finding my way around it.

The icon groups are named 1,2,3,4. That was the only way I could spread the icons vertically across the whole start menu

You can see that I've been changing some of the icon images, so it's more obvious what each one does. 

Thanks

That's got it thanks . I'll have to play around with the icon groups to fit them horizontally across the screen but that should be fairly straightforward

Thanks for all the replies