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ToreadorVampire
ToreadorVampire
Join Date 02/2003
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Failed to validate your subscription or product information.

November 14, 2005 10:43:57 AM from WinCustomize ForumsWinCustomize Forums
Hello - just got the error message

Failed to validate your subscription or product information.

When trying to install WB5 beta. As far as I was aware it was available to Object Desktop subscribers? My Object Desktop subscription is valid until next April, so am I missing something?

Using the latest version of SDC, and every other part of Object Desktop downloads and installs merrily...

Any ideas?

ToreadorVampire
windowblinds
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ToreadorVampire
milksama
Join Date 09/2005
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Reply #1 November 14, 2005 2:01:21 PM
from WinCustomize ForumsWinCustomize Forums

The only two records I am able to pull up here under your nickname unfortunately do not contain any registration information. Had you used another email address for your purchase? Feel free to email support@stardock.com if you would like this to remain private.

-Mike
[Stardock Support]

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ToreadorVampire
ToreadorVampire2004
Join Date 06/2004
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Reply #2 November 14, 2005 4:21:06 PM
from WinCustomize ForumsWinCustomize Forums
Emailled support with my other email address, quoting the URL to this forum post...

Craig Fowler
AKA ToreadorVampire

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