left4dead

Join Date 03/2004

WB 5 Beta 2 Update Error

Installation Failed?

I tried to update WB5 (beta 2) through Stardock Central and upon installation (after files have been downloaded).....I keep getting a:

"There was an error installing WindowBlinds 5. The following error occured:

Load: C:/Program Files/Stardock/SDCentral/installed/wb5.xml 1
Result: Installation Failed (0)"

Anyone know what this is and how to resolve it???

windowblinds

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I had this happen for the first time for me today, too.
Uninstall WB5 (you can keep the skins already there). I did not reboot after uninstall. Then install and the installation is going fine, now. If I reboot after it gets finished installing and hell broke loose, I'll post a follow-up.

Posted via WinCustomize Browser/Stardock Central

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I ran Stardock Central today and it tried to update all my applications. It kept getting these same error for each one.

I'd love to know what the problem is.

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Lantec

Join Date 07/2003

+346

You first have to uninstall the application before installing the new version.

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Uninstalling does the trick for both WindowBlinds and Skin Studio. Both installed just fine.

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I wonder why I didn't have to do the uninstall-reinstall thing. Mine just simply updated and asked me to restart.

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I get the same problem, but it seems that it's at least in part because Stardock Central seems to have lost my registration info.

After first updating I got an error stating that it could not log in (had been fine before the update). I go verify the account name and reenter the password and it logs in, but upon trying to update WindowBlinds 5 I get an error, within the log it says "Serial: ERROR".

I check in the settings and it lost my serial for both Object Desktop and Think Desk. It seemed to allow me to reenter the serial for OD, but I get an error saying that "The email address you have entered does not match our records". In addition, when I try to "look up serial" I get an error stating that the email address cannot be found.

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AAARRRRGGGGHHHHH

After a reboot, Stardock Central is once again unable to log in.

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I wonder why I didn't have to do the uninstall-reinstall thing. Mine just simply updated and asked me to restart.

same here. I saw in another thread that you installed over 4.6 as did I. I keep seeing recommendations from Stardock support people that you should uninstall 4.6 before installing WB5. Wondering whether I should have, since I have occasional hangs if I load a skin through Display Properties or the WB loaded tool tip. I think I'll just leave it as is for now. When I downloaded (after a few days to see if anyones computer freaked) I searched for any hint as to whether I should unload 4.6 first but couldn't find any. Saw people doing it both ways with success. Why so many people are having problems with updates is a mystery. But since I've only had a computor for a year now most things are still kind of supernatural to me.

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Uninstalling worked for me, also.

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Forgot to mention that I did update SDC first.

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If you're having trouble updating apps with Stardock Central, please close out of Stardock Central, download this file and extract it to your "C:\Program Files\Stardock\SDCentral" directory. We apologize for your trouble.

-Mike
[Stardock Support]

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