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tri1ogy
tri1ogy
Join Date 01/2005
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Error during subscription purchase

May 16, 2005 10:16:28 PM from WinCustomize ForumsWinCustomize Forums
I finally broke down and bought a WinCustomize subscription. An error occurred after entering billing information, though. Is there anyone available tonight to sort this out - so that I know whether it went through, or if I need to do it again?

Thanks
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tri1ogy
Madam GoodMorphing
Join Date 03/2002
+6
Reply #1 May 16, 2005 10:48:49 PM
from WinCustomize ForumsWinCustomize Forums

I wouldn't do it again until  you spoke with mailto:sales@stardock.com 

You might check your email and see if any confirmation message has been sent.

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tri1ogy
Madam GoodMorphing
Join Date 03/2002
+6
Reply #2 May 16, 2005 10:51:02 PM
from WinCustomize ForumsWinCustomize Forums

I don't think anyone is available with access to the kind of information that can help you during off hours. 

Welcome aboard though, I am sure you will think it's worth the wait.

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tri1ogy
tri1ogy
Join Date 01/2005
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Reply #3 May 16, 2005 11:00:38 PM
from WinCustomize ForumsWinCustomize Forums
Okay. It said something to the effect of "the next pag you will see will have [important information]", but all the screen showed was a thank you and an error message.

nothing in my email, so I'll send a message to your link.
Thanks GoodMorphing, tho' its shaky right now

(to everyone: sorry if I came across as bossy, heh heh)
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tri1ogy
HG_Eliminator
Join Date 07/2002
+354 wcwizop
Reply #4 May 16, 2005 11:05:59 PM
from WinCustomize ForumsWinCustomize Forums
i saw nothin bossy in ur post, it was very polite
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tri1ogy
Madam GoodMorphing
Join Date 03/2002
+6
Reply #5 May 16, 2005 11:11:04 PM
from WinCustomize ForumsWinCustomize Forums
Nope nothing bossy, and you have plenty of space to keep on downloading until you get this sorted.
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tri1ogy
tri1ogy
Join Date 01/2005
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Reply #6 May 16, 2005 11:15:15 PM
from WinCustomize ForumsWinCustomize Forums
LOL, thanks HG!

Being frantic & anxious while asking a question sometimes doesnt come out right. (Like its the end of the world or something) Glad to hear it was okay.

Nope nothing bossy, and you have plenty of space to keep on downloading until you get this sorted.

Wooohoo!
:tri1ogy rushes off to the galleries:
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tri1ogy
T-Man
Join Date 03/2001
+76 sdemployee
Reply #7 May 17, 2005 8:40:24 AM
from WinCustomize ForumsWinCustomize Forums

Hey tri1ogy,

From what I can see your order did not go through. Looks like the system did not like an empty shipping country field.  I fixed that. Give it another try.

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tri1ogy
tri1ogy
Join Date 01/2005
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Reply #8 May 17, 2005 5:54:29 PM
from WinCustomize ForumsWinCustomize Forums
Thanks for the info T-Man.

I was sure I filled that part in. Well, its official now (I think).
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