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StageMan

Join Date 09/2002

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Cross Reference Not Working... UGH!

Hey everyone,

I just started getting a message saying that I've downloaded too much over the years and that I need to buy a subscription. Here's the problem. I keep my Object Desktop subscription active (paid again in February) and I purchased Object Dock and Cursor XP in September 2004. When I try to cross reference the e-mail address that I used to purchase those items, it tells me I'm a past customer.

From everything I've read this shouldn't be happening. Is that right? If not, what's the deal? I pay $35 a year for the software, and am expected to pay $20 every two years on top of that to use it?

Thanks, StageMan

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Jafo

Join Date 03/2001

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User Level: CurrentCustomer (4)
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Must be a 'glitch'.....

Contact support@stardock.com ....they'll be able to help you...

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I'll make a note of this as well and let someone here know. Sorry, StageMan to hear about your account troubles.
--Dark-Star

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